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    Maintenance/Custodian Staff - Asheville, United States - Biltmore

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    Description
    Job Description

    The starting pay range for this position begins at $17.50/hour and is based on the level of qualifications and relevant experience above the minimum requirements


    Flex:
    A position working an average of 20-29 hours per week (between hours/year).


    Level 2 Support Services Staff perform general maintenance at the estate's Reception & Ticket Center including, but not limited to: general maintenance duties; custodial and janitorial work; stocking; and care and upkeep of public spaces and parking areas.

    Support Services team members will also provide general assistance and support for the department, leadership, and the company in providing a world class experience for guests accessing and using the assigned location.

    Requirements:


    • High school diploma required. Additional education, training, and/or certification(s) preferred. Trade certifications and/or licenses are preferred.
    • At least two (2) years of previous maintenance experience required. The preferred candidate will have three (3) years of experience. Must have prior experience with repair/maintenance for carpentry, HVAC, plumbing, and/or electrical systems.
    • Demonstrated commitment to delivery of world class internal/external guest service.
    • Strong planning, organizational, project and time management skills, with excellent attention to detail and a focus on quality.
    • Proactive, exercises good judgment; problem solver; anticipates, addresses, and troubleshoot issues; can prioritize work, multi-task, and adapt as needed.
    • Ability to take direction and understand and execute instructions successfully; self-directed and motivated; works well independently and as part of team.
    • Excellent interpersonal and communication skills; ability to convey information clearly and concisely, and interact with/respond to guests in an appropriate manner.
    Physical Requirements:


    • Able to stand and walk long periods of time; must be able to climb stairs and ladders.
    • Must be able to work indoors and outside with variable climate conditions for extended periods of time.
    • Must be able to lift up to 50 pounds on regular basis and up to 70 pounds on occasion.
    • Ability to operate various equipment, tools, and machinery.
    • Must have a valid driver's license, a clean driving record for the past two (2) years, and must be at least 18 years of age.
    • May be exposed to dirt, dust, pollen, fumes, chemicals, and/or other particulates.
    Essential Job Duties:


    • Clean restrooms, public areas, offices, breakrooms, and parking areas.
    • General maintenance and repair work for assigned location(s) to include light carpentry, plumbing, HVAC, and electrical upkeep.
    • Stocking supplies, and ensuring inventory levels are sufficient for building operations.
    • Carry out small tasks as need (light bulbs, change filters, oil pumps, etc.).
    • Interacts with and responds to guests, including answering questions and providing information.
    • Ensures parking areas and exteriors are clean, cleared, and maintained according to estate standards.


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