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    Data Analyst for Genesys Telephony System - Minneapolis, United States - Randstad USA

    Randstad USA
    Randstad USA Minneapolis, United States

    3 weeks ago

    Randstad USA background
    Freelance, Full time
    Description
    job summary:
  • Genesys Cloud design and Administrator, Knowledge of Genesys Architect, IVR.

  • Experience with Dialer and Integrations, Text to Speech and ASR. Most have broad Genesys Cloud knowledge. Ideal candidate background: Knowledge of Pureconnect to Genesys Cloud CX support with broad knowledge of Genesys applications and best practices.

    Skills/attributes preferred: Certifications and experience directly with implementation of Genesys migrations to the Cloud.
    location: Minneapolis, Minnesota
    job type: Contract
    salary: $ per hour
    work hours: 8am to 4pm
    education: No Degree Required

    responsibilities:
  • Genesys Cloud design and Administrator, Knowledge of Genesys Architect, IVR.

  • Experience with Dialer and Integrations, Text to Speech and ASR. Most have broad Genesys Cloud knowledge.
    qualifications:
  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: No Degree Required
    skills:
  • Data Analysis
  • DBA (data)
  • Cloud CX

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.

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