Jobs
>
Asheville

    Regional Operations Director - Asheville, United States - Hopscotch Primary Care

    Hopscotch Primary Care
    Hopscotch Primary Care Asheville, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionAbout Hopscotch Primary Care

    At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.

    Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.

    Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you.

    About the Role

    The Director, Regional Operations will be responsible for leading a region of Hopscotch Primary Care clinics in Western North Carolina to deliver best-in-class care and outcomes, including quality, exceptional care overall, reduced cost of care, and a superior experience for patients and for our care teams too.

    You'll be responsible for managing 5-7 clinics, with 6-9 direct reports (clinic managers and care team members). The role will report to the Market Operations leader, and will collaborate closely with members from the following teams: Population Health, Finance, Central Operations, Growth, and more. This is an exciting opportunity to support teams delivering great care for patients and serving communities.

    The Director, Regional Operations will be required to live in the Greater Asheville, NC area and must be willing to travel in and around North Carolina frequently.

    What You'll Do
    • Lead a region of 5-7 Hopscotch Primary Care centers across Western North Carolina to deliver performance against clinical, financial, growth, and operational metrics and to shape a best-in-class patient-centric culture committed to the communities we serve.
    • Manage the clinical and front office team members, setting expectations and managing performance, to enable success for the care team and clinic
    • Coach, mentor and develop team members on clinic teams to help them succeed against their objectives
    • Lead and manage to deliver clinical outcomes, growth targets, profitability goals, patient experience, and culture/employee engagement metrics
    • Support with onboarding and change management as new practices are either acquired or built de novo
    • Deliver operational and clinical excellence by fostering a culture of excellence, continuous improvement and learning, consistent with the Hopscotch values and by identifying needs/opportunities and executing to close gaps and realize opportunity
    • Collaborate effectively across the central team in the development and execution of strategies to deliver growth and performance against key clinical, financial and operational metrics including but not limited to:
    • Implementation of the Hopscotch care model to deliver clinical results
    • Growth and outreach-related initiatives including brand, marketing and community engagement and broker/sales partnerships
    • End-to-end patient experience
    • In close partnership with the growth team, develop clinic-level and regional growth strategies and drive execution against key tactics supporting the strategy to outperform against growth targets
    About You

    You would be a great fit for this position if you have 5+ years of experience leading and operating in a healthcare or similar services setting, including finance, operations, strategy, and sales/marketing/growth. Multi-site experience is preferred. Other requirements include:

    • Bachelor's degree required
    • Role requires travel throughout your assigned region 4 to 5 days a week
    • Strong management skills with passion for leading people and working with a team
    • Drive for results and a commitment to excellence, accountability and follow-through using robust organizational skills, program management, collaboration, and communication
    • Strategic thinking, including the ability to develop robust insights from various sources, grounded in data and objective analysis, with the ability to make concrete recommendations and outline clear action steps to enable results.
    • Articulate and succinct communication, including complex concepts, verbally and in writing, and use synthesized communications to drive execution and results.
    • Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment.
    • Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations.
    • Willingness to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds
    • Mission alignment to support an organization working to transform healthcare in rural America

    From a cultural perspective, you:

    • Create a culture of excellence, by bringing your best and encouraging the same from those around you
    • Put service to patients first and encourage the same of those around you
    • Take ownership and accountability for your work and for delivering results for patients
    • Assume the best in others and bring solutions to challenges with a focus on moving forward together
    • Show an active commitment to the team by collaborating and communicating proactively
    • Demonstrate a dedication to continuous improvement, in clinical and cultural settings

    At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

  • Assett Commercial Services

    Director of Operations

    1 week ago

    Assett Commercial Services Asheville, United States

    Want to build something great? This is a rare opportunity to be on the Ground Floor of an expanding brand. · We're a professional janitorial company in Asheville that's expanding rapidly . · The next 5 years are going to be an extremely high growth environment. In addition to o ...

  • ACCUR Recruiting Services

    Director of Operations

    1 week ago

    ACCUR Recruiting Services Asheville, United States

    Our Client · Our client is a well known regional winery in the Asheville, NC area. · Objective · The Director of Operations provides leadership for wine production activities and teams, including winery fruit supply chain management, maintaining west coast vineyard and processing ...

  • Ethos Veterinary Health

    Hospital Director of Operations

    1 week ago

    Ethos Veterinary Health Asheville, United States

    Ethos Veterinary Health is looking for an energetic, people first leader to fulfill a Hospital Director opportunity leading the South Asheville Veterinary Emergency and Specialty (SAVES) hospital.SAVES's mission is to provide a total pet health care environment with superior cust ...

  • Ethos Veterinary Health

    Hospital Director of Operations

    1 week ago

    Ethos Veterinary Health Asheville, United States

    Ethos Veterinary Health is looking for an energetic, people first leader to fulfill a Hospital Director opportunity leading the South Asheville Veterinary Emergency and Specialty (SAVES) hospital. SAVES's mission is to provide a total pet health care Hospital, Operations, Directo ...

  • Allergy Partners

    Director of Lab Operations

    3 weeks ago

    Allergy Partners Asheville, United States

    Job DetailsJob Location99 00 Extract Lab - Asheville, NCDescriptionPOSITION: Director of Lab OperationsRESPONSIBLE TO: Chief Operations OfficerJOB SUMMARY: The Director of Laboratory Operations is a critical leadership role responsible for overseeing the strategic and daily opera ...

  • Ethos Veterinary Health

    Hospital Director of Operations

    1 week ago

    Ethos Veterinary Health Asheville, United States

    Ethos Veterinary Health is looking for an energetic, people first leader to fulfill a Hospital Director opportunity leading the South Asheville Veterinary Emergency and Specialty (SAVES) hospital. · SAVES's mission is to provide a total pet health care environment with superior ...

  • ACCUR Recruiting Services | Executive Search for Consumer Industries

    Director of Operations

    2 weeks ago

    ACCUR Recruiting Services | Executive Search for Consumer Industries Asheville, United States

    Job Title: · Director of Operations (Wine production) · Location: · Asheville, NC · Industry: · Wine Production · Market: · Mostly Mid-Atlantic and South East · Reporting to: · Chief Financial Officer · Direct Reports: · Winemakers, Cellar Manager, Bottling & Warehouse Mana ...

  • St. Martin's-in-the-Field Episcopal School

    Director of Finance and Operations

    1 week ago

    St. Martin's-in-the-Field Episcopal School Severna Park, United States Full time

    St. Martin's-in-the-Field Episcopal School is an accredited, co-educational independent day school enrolling 250 students (Preschool-8th). St. Martin's promotes a love of inquiry, a sustaining faith, a call to service, and a generous spirit open to new ideas. SMES encourages each ...

  • Ridgecrest Conference Center

    Director of Operations

    1 week ago

    Ridgecrest Conference Center Black Mountain, United States

    The Director of Conference Center Operations (DCCO) is a hotel GM-type role responsible for all aspects of the following conference center operations: Food Service (dining room, outlets, catering, and breaks), Guest Spaces (housekeeping, custodial, laundry), Guest Services (reser ...

  • AdventHealth

    Director of Clinical Operations Oncology

    3 weeks ago

    AdventHealth Hendersonville, United States

    **All the benefits and perks you need for you and your family:** · Benefits from Day One · Paid Days Off from Day One · Student Loan Repayment Program · Career Development · Whole Person Wellbeing Resources · Our promise to you: · Joining AdventHealth is about being part of somet ...

  • AdventHealth

    Director of Clinical Operations Oncology

    1 week ago

    AdventHealth Hendersonville, United States

    **All the benefits and perks you need for you and your family:** · Benefits from Day One · Paid Days Off from Day One · Student Loan Repayment Program · Career Development · Whole Person Wellbeing Resources · Our promise to you: · Joining AdventHealth is about being part o ...

  • Greens at Hendersonville

    Director of Nurses

    2 weeks ago

    Greens at Hendersonville Asheville, United States Full time

    The Greens at Hendersonville is seeking an energetic, responsible and motivated professional that has the desire and drive to be our Director of Nursing. · The primary responsibility of the Director of Nursing is to direct the day to day operations of our facility. We are committ ...

  • InsideHigherEd

    Director of University Communication

    1 week ago

    InsideHigherEd Asheville, United States

    UNC Asheville Overview:Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentori ...

  • InsideHigherEd

    Associate Athletics Director for External Relations

    3 weeks ago

    InsideHigherEd Asheville, United States

    UNC Asheville Overview:Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentori ...

  • Abtech

    Veterinary Medical Manager

    6 days ago

    Abtech Asheville, United States Full time

    General Position Summary: · The Medical Manager is responsible for managing the administrative aspects and support staff of the medical department and mobile spay/neuter clinic. · Essential Function/Major Responsibilities: · Manages all administrative aspects of Brother Wolf's me ...

  • National Oceanic and Atmospheric Administration

    Management and Program Analyst

    3 weeks ago

    National Oceanic and Atmospheric Administration Asheville, United States

    Summary · This is a Direct Hire Public Notice. Please read this Public Notice in its entirety prior to submitting your application for consideration. · This position is located in the National Environmental Satellite, Data, and Information Service (NESDIS), National Centers for ...

  • Community Action Opportunities

    Information Technology Director

    3 weeks ago

    Community Action Opportunities Asheville, United States

    INFORMATION TECHNOLOGY DIRECTOR · General Statement of Duties · This position performs highly skilled professional and technical work, including systems analysis and policy development related to Information Technology and Information Systems. · Distinguishing Features of the Cla ...

  • Autumn Care of Waynesville

    Director of Nursing

    1 week ago

    Autumn Care of Waynesville Asheville, United States Full time

    *This position is for Autumn Care of Waynesville located at 360 Old Balsam Road, Waynesville, NC 28786* · Autumn Care of Waynesville · Personal Attention-Proven Results · Caring is at the heart of everything Working in long term care offers many rewards you can't find anywhere e ...

  • J

    Operations Manager

    3 weeks ago

    J Asheville, United States Full time

    Distribution Center Operations Manager · Overview: · Provide motivational leadership and facilitate change. Guide the coaching and development of any direct report, supervisor, or lead staff. Support, advise, and facilitate resolution of associate concerns and issues. Manage budg ...

  • Mercy Urgent Care & Occupational Medicine

    Family Nurse Practitioner

    2 weeks ago

    Mercy Urgent Care & Occupational Medicine Asheville, United States

    Experience a New Level of Work-Life Balance at Mercy Urgent Care · Embrace a career opportunity that transcends the typical Monday-to-Friday routine. Mercy Urgent Care offers a dynamic role with schedule flexibility, comprehensive benefits, and a supportive team environment. It's ...