Jobs
>
Black Mountain

    Director of Operations - Black Mountain, United States - Ridgecrest Conference Center

    Ridgecrest Conference Center
    Ridgecrest Conference Center Black Mountain, United States

    2 weeks ago

    Default job background
    Description

    The Director of Conference Center Operations (DCCO) is a hotel GM-type role responsible for all aspects of the following conference center operations: Food Service (dining room, outlets, catering, and breaks), Guest Spaces (housekeeping, custodial, laundry), Guest Services (reservations, front desk), and Audiovisual/Conference Services (sound/video/lights team, conference space setups).

    The DCCO's scope of responsibility is broad, and this individual will significantly impact guest experience.

    The DCCO is a highly influential, key leader and will serve as a member of Ridgecrest's executive leadership team, helping set organizational direction and ensure organizational health.

    Essential Duties and Responsibilities
    Serve on Ridgecrest's executive leadership team, helping develop and implement strategic initiatives
    Oversight of all operational aspects in Food Service, Guest Spaces, Guest Services, and Audiovisual/Conference Services
    Develop and execute annual budget
    Establish, implement, and ensure consistent achievement of guest experience standards within targeted cost parameters
    Hire, lead, develop, and support high-capacity operational leaders
    Collaborate with internal and external customers

    Consistently exemplify Ridgecrest's core values:
    Serve One, Cultivate Relationships, Create Purposeful Experiences, Make It Better
    Lead in alignment with Ridgecrest's Leadership Values and Behaviors
    Other duties as assigned
    Requirements
    Committed, growing follower of Christ
    Personal affirmation of Ridgecrest's Statement of Faith

    Passionate about Ridgecrest's mission:
    Impacting lives for God's glory through purposeful hospitality
    Trustworthy
    Humble
    Confident
    Culture-contributing leadership
    Calm during challenging situations, rarely overwhelmed
    Strategic thinking
    Continuous improvement mindset
    Results-oriented without micromanaging
    Ability to effectively influence and cooperate with others both with and without positional authority to enhance guest experience

    Appropriate balance of (a) concurrent oversight of multiple operational areas and (b) understanding when deeper involvement in details and processes is merited.

    Valid driver's license
    Education, Work Experience, and Other Qualifications
    Bachelor's degree in hospitality management, business, or a related field
    Master's degree (hospitality management or business administration) is preferred.
    Senior-level management in hospitality (5 years minimum)
    Experience in high-volume hospitality settings is preferred (Ridgecrest has 500+ guestrooms, hosts 65,000+ guests annually, and serves three meals/day for 1,500+ guests during certain events)
    Customer relations skills - Advanced
    Leadership skills - Advanced
    Managerial skills - Advanced
    Administration/Organizational skills – Advanced
    Financial acumen – Advanced
    Proficiency in MS Word, Outlook, Excel, and hospitality PMS (SMS|Host by Springer-Miller is preferred)
    Physical Demands and Work Environment
    Must possess the necessary physical stamina for walking/standing/working for extended periods (up to 10 hours)
    Ability to lift 30 pounds repetitively
    Work will include amounts of bending, stretching, kneeling, twisting, climbing, and lifting
    Some evening and weekend work is required (dependent on operational needs)
    Extended periods of sitting, working on a computer, and viewing screens

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
    Additional Context for Candidates

    Accommodation types:
    hotel (deluxe and standard), dorms

    # of Rooms: 550+

    Guest capacity : 2,200+

    Annual guest load: 65,000+

    Annual room nights: 55,000+

    Statement of Faith


    Food service operations include a dining room (capacity: ~1,000), coffee shop, and ice cream/burger shop, as well as providing catered meals and breaks in other meeting spaces.

    #J-18808-Ljbffr


  • ACCUR Recruiting Services | Executive Search for Consumer Industries Asheville, United States

    Job Title: Director of Operations (Wine production) · Location: Asheville, NC · Industry: Wine Production · Market: Mostly Mid-Atlantic and South East · Reporting to: Chief Financial Officer · Direct Reports: Winemakers, Cellar Manager, Bottling & Warehouse Manager, and dotted-li ...


  • ACCUR Recruiting Services Asheville, United States

    Our Client · Our client is a well known regional winery in the Asheville, NC area. · Objective · The Director of Operations provides leadership for wine production activities and teams, including winery fruit supply chain management, maintaining west coast vineyard and processing ...


  • ACCUR Recruiting Services | Executive Search for Consumer Industries Asheville, United States

    Job Title: Director of Operations (Wine production) · Location: Asheville, NC · Industry: Wine Production · Market: Mostly Mid-Atlantic and South East · Reporting to: Chief Financial Officer · Direct Reports: Winemakers, Cellar Manager, Bottling & Warehouse Manager, and dott ...


  • ACCUR Recruiting Services | Executive Search for Consumer Industries Asheville, United States

    Job Title: · Director of Operations (Wine production) · Location: · Asheville, NC · Industry: · Wine Production · Market: · Mostly Mid-Atlantic and South East · Reporting to: · Chief Financial Officer · Direct Reports: · Winemakers, Cellar Manager, Bottling & Warehouse Mana ...


  • Linamar Arden, United States

    Job Description · Director of Operations · The Director of Operations will be responsible for the leadership of multiple manufacturing facilities in North Carolina. In this position you will be responsible for developing and implementing operational plans that align with the com ...

  • Swipejobs

    Operations Director

    2 weeks ago


    Swipejobs Arden, United States

    Job Description · Job DescriptionApply Today, Work Today · Weekly Pay · Job Description: · Improving the work environment and operations of your department and the organization as a whole. Daily activities include; overseeing inventory needs, office administration, developing str ...


  • Allergy Partners Asheville, United States

    Job Details · Job Location · 99-00-Extract Lab - Asheville, NC · Description · POSITION: Director of Lab Operations · RESPONSIBLE TO: Chief Operations Officer · JOB SUMMARY: The Director of Laboratory Operations is a critical leadership role responsible for overseeing the str ...


  • Allergy Partners Asheville, United States

    Job DetailsJob Location99 00 Extract Lab - Asheville, NCDescriptionPOSITION: Director of Lab OperationsRESPONSIBLE TO: Chief Operations OfficerJOB SUMMARY: The Director of Laboratory Operations is a critical leadership role responsible for overseeing the strategic and daily opera ...


  • Hopscotch Primary Care Asheville, United States

    Job Description · Job DescriptionAbout Hopscotch Primary CareAt Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those sa ...


  • Camping World Marion, United States

    It's fun to work in a company where people truly BELIEVE in what they are doing · _We're committed to bringing passion and customer focus to the business._ · **Camping World is seeking a** **Fixed Operations Director** **to join our growing team.** · **As the** **Fixed Operati ...


  • University of North Carolina Asheville Asheville, United States

    The Athletics department at University of North Carolina Asheville is an integral part of the University committed to providing an exemplary NCAA Division I Athletics Program that creates an environment where student-athletes have high-impact learnin Operations, Director, Basketb ...


  • InsideHigherEd Asheville, United States

    UNC Asheville Overview:Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentori ...


  • InsideHigherEd Asheville, United States

    UNC Asheville Overview:Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentori ...


  • University of North Carolina Asheville Asheville, United States

    Position Information · UNC Asheville Overview · Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student- ...


  • University of North Carolina Asheville Asheville, United States

    Position Information · UNC Asheville Overview · Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student- ...


  • Fort McDowell Enterprises Fort McDowell, United States

    ENTERPRISE: WCR We-Ko-Pa Casino Resort · JOB TITLE: WCR Casino Resort General Manager · DEPARTMENT NAME: WCR Casino Administration · REPORTS TO: FMYNE Chief Business Officer · SALARY: DOE · POSITION STATUS: Regular Full-Time, FLSA EXEMPT · HOURS PER WEEK: 40 · : · Plans, directs, ...


  • Texas Health Huguley FWS Hendersonville, United States

    Job Description - Director of Clinical Operations Oncology · Job Description · Director of Clinical Operations Oncology · ( · Job Number: · ) · Description · All the benefits and perks you need for you and your family: · Benefits from Day One · Paid Days Off from Day One · Wh ...


  • Adventist Health System Hendersonville, United States

    All the benefits and perks you need for you and your family: · * Benefits from Day One · * Paid Days Off from Day One · * Student Loan Repayment Program · * Career Development · * Whole Person Wellbeing Resources · Our promise to you: · Joining AdventHealth is about being part of ...


  • AdventHealth Hendersonville, United States

    **All the benefits and perks you need for you and your family:** · Benefits from Day One · Paid Days Off from Day One · Student Loan Repayment Program · Career Development · Whole Person Wellbeing Resources · Our promise to you: · Joining AdventHealth is about being part of somet ...


  • Fort McDowell Enterprises Fort McDowell, United States

    **ENTERPRISE**: FMYNE We-ko-pa Casino Resort · **JOB TITLE**: Market and Daubs Restaurant Supervisor · **DEPARTMENT NAME**: WCR Food and Beverage · **REPORTS TO**: Market and Daubs Restaurant Manager · **SALARY**: $23.00 · **POSITION STATUS**: Regular Full-Time NON-EXEMPT · **HOU ...