- Serves as the primary customer-facing team member for all Quality related issues: assessments and product failures, returns, technical issues, process issues, corrective actions; primary point of contact for customer surveys, audits, and site visits.
- Verifies compliance to all performance specifications, documentation requirements, and customer expectations (per PO, contract, Q-Clauses, etc...) review and approval of design documentation.
- Verifies compliance to all DCMA requirements for product delivery; supports DCMA product / process audits as required; coordinates Customer Source Inspection (CSI) and/or Government Source Inspection (GSI) site visits as required per customer contracts.
- Completes First Article Inspection (FAI) per customer contract and/ or source control drawing requirements. Works with various TMS teams to verify compliance and to resolve issues. Documents results in AS9102 format.
- Leads the response to customer issues; ensure CAPA responses are thorough and completed as per the committed time frames; coordinates customer scorecard reviews and related follow-up activities; coordinates the organization's response to customer- issued audit findings and corrective actions.
- Reviews customer contracts and purchase order for requirements and potential issues, including documentation, unfunded deliverables (ex. CSI / FAI), exemptions, outsourced processes; coordinates internal reviews and required to ensure proper flow-down to and execution by other departments.
- Supports the organization's ISO-9001 / AS9100 certification; reports key performance measures, performance levels and trends at quarterly business reviews and other meetings as required; leads small teams through continual improvement efforts to address internal or external corrective actions.
- Investigates product- and/or process-focused quality concerns as required ensuring on-time response and implementation; reviews and approves recommended nonconformance dispositions; evaluates non-conformance trends, for recommendations and improvements.
- Supports the Design Development process with quality input to various phase review (PDR, CDR, TRR....) and customer meetings.
- Other duties, projects, and tasks as assigned.
- Bachelors Degree in Engineering or related technical field
- 5+ years' experience in process engineering or product quality assurance for electronics or mechanical product
- 5+ years' experience in an ISO-9001 certified Quality Management System
- Strong background using standard Quality tools / techniques (5 Whys, Fault Tree Analysis, process mapping)
- Familiarity with MIL-STD-883 and MIL-PRF-38534.
- Prior experience delivering hardware for aerospace and/or defense programs is highly desired.
- Experience within an AS9100-certified organization a plus (including customer flow-down, Q-Clauses)
- ASQ certifications (CQE, CQA, CSQP, CRE), or other similar professional certifications a plus
- Must be a US Citizen and able to attain Security Clearance.
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Quality Engineer - Mountain View, United States - Teledyne Microwave Solutions (TMS)
Description
Teledyne Microwave Solutions has over 50 years of experience in the design, development, and manufacture of sophisticated microwave/RF components and integrated assemblies for the most demanding challenges. Our products and capabilities are sought after by civilian and military organizations spanning numerous global markets, including Aviation, Communication, Electronic Warfare (EW/ECM/CIED), Industrial, Missile/UAV, Radar, Satcom, Space, and Test and Measurement. Teledyne Microwave Solutions invests heavily in research and development to maintain the ability to offer the world's most advanced MW/RF capabilities for current and emerging challenges.
We would like a Quality Engineer to join our team in Mountain View. This position is full-time, onsite.
Essential Duties and Responsibilities
Minimum Experience and Requirements
Salary Range: $110,000 - $140,000
*Please note the salary range posted below is a general guideline for this job level and location. When extending an offer, a variety of factors are considered such as responsibilities of the position, relevant education and experience, certifications, knowledge and skills.*