- Serves as the primary customer-facing team member for all Quality related issues: assessments and, product failures, returns, technical issues, process issues, corrective actions; primary point of contact for customer surveys, audits, and site visits.
- Verifies compliance to all performance specifications, documentation requirements, and customer expectations (per PO, contract, Q-Clauses, etc...) review and approval of design documentation.
- Verifies compliance to all DCMA requirements for product delivery; supports DCMA product / process audits as required; coordinates Customer Source Inspection (CSI) and/or Government Source Inspection (GSI) site visits as required per customer contracts.
- Completes First Article Inspection (FAI) per customer contract and/ or source control drawing requirements. Works with various TMS teams to verify compliance and to resolve issues. Documents results in AS9102 format.
- Leads the response to customer issues; ensure CAPA responses are thorough and completed as per the committed time frames; coordinates customer scorecard reviews and related follow-up activities; coordinates the organization's response to customer- issued audit findings and corrective actions.
- Reviews customer contracts and purchase order for requirements and potential issues, including documentation, unfunded deliverables (ex. CSI / FAI), exemptions, outsourced processes; coordinates internal reviews and required to ensure proper flow-down to and execution by other departments.
- Supports the organization's ISO-9001 / AS9100 certification; reports key performance measures, performance levels and trends at quarterly business reviews and other meetings as required; leads small teams through continual improvement efforts to address internal or external corrective actions.
- Investigates product- and/or process-focused quality concerns as required ensuring on-time response and implementation; reviews and approves recommended nonconformance dispositions; evaluates non-conformance trends, for recommendations and improvements.
- Supports the Design Development process with quality input to various phase review (PDR, CDR, TRR....) and customer meetings.
- Other duties, projects, and tasks as assigned.
- An AS / BS in Engineering or related technical field, or equivalent work experience
- 10+ years' experience in process engineering or product quality assurance for electronics or mechanical product
- 10+ years' experience in an ISO-9001 certified Quality Management System
- 3+ years' experience using standard Quality tools / techniques (5 Whys, Fault Tree Analysis, process mapping)
- Must be a US Citizen with the ability to obtain a Security Clearance.
- Prior experience delivering hardware for aerospace and/or defense programs a plus.
- Experience within an AS9100-certified organization a plus (including customer flow-down, Q-Clauses)
- ASQ certifications (CQE, CQA, CSQP, CRE), or other similar professional certifications a plus
- Familiarity with MIL-STD-883 and MIL-PRF-38534
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Product Quality Engineer - Mountain View, United States - Teledyne Microwave Solutions (TMS)
Description
Teledyne Microwave Solutions has over 50 years of experience in the design, development, and manufacture of sophisticated microwave/RF components and integrated assemblies for the most demanding challenges. Our products and capabilities are sought after by civilian and military organizations spanning numerous global markets, including Aviation, Communication, Electronic Warfare (EW/ECM/CIED), Industrial, Missile/UAV, Radar, Satcom, Space, and Test and Measurement. Teledyne Microwave Solutions invests heavily in research and development to maintain the ability to offer the world's most advanced MW/RF capabilities for current and emerging challenges.
We are hiring a Quality Engineer in Mountain View.
Essential Duties and Responsibilities
Minimum Requirements
Preferred Qualifications
Pay Transparency
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.