- I lead registration, benefits verification and check out procedures.
- I am able to collect guest payments at time of service.
- I lead the end-of-day closing procedures.
- I provide a genuine welcome to our guests as they enter DOC and lead hospitality efforts by maintaining a courteous, attentive and professional manner.
- I maintain guest confidentiality and ensure PHI is secure at all times. I obtain a comprehensive knowledge and working understanding of HIPAA regulations and continual compliance.
- I lead DOC costumer service protocols to ensure each guest departs with all of their questions answered and check out procedure complete.
- I lead office duties including distribution of mail, maintain change till for accuracy, replacement of refreshments in lobby and other general office duties as assigned.
- I facilitate guest flow by notifying providers and other team members of guests' arrival, having awareness of delays, and providing continual communication with all.
- I provide assistance to new guests, update existing guest demographics, collect personal and financial information, and gather payments.
- I answer phones, return calls and schedule appointments in professional and timely manner while following all DOC protocols.
- I verify benefits information for guests and obtain test precertification/authorizations when necessary.
- I'm responsible for opening and closing clinic and for maintaining a clean and organized lobby throughout the day.
- I assist our guests as needed.
- My leadership is proactive.
- My behaviors and standards model DOC's values and deliver a service experience that is unrivaled.
- I use active listening skills.
- My behavior is enthusiastic.
- I enjoy working as part of a team.
- I am flexible and adaptable.
- I am able to lift up to 50lbs.
- I am proficient in computer skills.
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Guest Service Ambassador Overnight
5 days ago
WSS Austin N Central Austin, United StatesJob Description · Job Description · RESUMEN DEL PUESTO · El Embajador de Servicios al Huésped (GSA) es responsable de ayudar al Gerente de la Propiedad con la operación eficiente de la propiedad, asumiendo la responsabilidad operativa en ausencia del Gerente de la Propiedad y p ...
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Guest Service Ambassador Over Night
1 week ago
WSS Austin N Central Austin, United StatesJob Description · Job Description · Job Summary: · The Guest Services Ambassador (GSA) acts as the "face" of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducting front desk operations in an efficien ...
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Spa Ambassador $16/hr Full
1 week ago
Hyatt Regency Lost Pines Resort and Spa Austin, United States Full timeSummary · At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. · Spa Ambassador host and foster an atmosphere of calm and relaxation. Primary responsibilities include ...
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Overnight Assistant Hotel Manager
2 days ago
citizenM Austin, United States**Description**: · As an assistant hotel manager, you are responsible for the day to day operation of the hotel. Naturally you are an excellent ambassador yourself, enthusiastic, optimistic and treating everyone with respect. You work together with your team guiding, coaching, an ...
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Assistant Hotel Manager
2 days ago
citizenM Austin, United States**Description**: · As an assistant hotel manager, you are responsible for the day to day operation of the hotel. Naturally you are an excellent ambassador yourself, enthusiastic, optimistic and treating everyone with respect. You work together with your team guiding, coaching, an ...
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Austin Tasting Representative
1 week ago
Summit Wine Tastings Austin, United States**Brand Ambassador - Summit Wine Tastings** · Are you a highly skilled and motivated individual who loves wine and spirits? Are you looking for a fun and dynamic job where you can share your passion with others? If so, we have an immediate opportunity for you · Summit Wine & Spir ...
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Host/cashier - Corinne
1 week ago
White Lodging - Austin Marriott Downtown Austin, United StatesSummary: · White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. Y ...
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Host/cashier - Caroline
1 week ago
White Lodging - Aloft Austin Downtown Austin Austin, United StatesSummary: · White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. Y ...
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Host/cashier - Azul
1 week ago
White Lodging - Westin Austin Downtown Austin, United StatesSummary: · White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. Y ...
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Door Personnel
1 week ago
White Lodging - Austin Marriott Downtown Austin, United StatesSummary: · White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. Y ...
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Food Runner
1 week ago
White Lodging - Westin Austin Downtown Austin, United StatesSummary: · White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. Y ...
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Server - Caroline
1 week ago
White Lodging - Aloft Austin Downtown Austin Austin, United StatesSummary: · White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. Y ...
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Food Runner
1 week ago
White Lodging - Austin Marriott Downtown Austin, United StatesSummary: · White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. Y ...
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Food Runner
1 week ago
White Lodging - Aloft Austin Downtown Austin Austin, United StatesSummary: · White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. Y ...
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Lost Boy
4 days ago
Downright Austin Austin, United States**Lost Boy & Co. | Bartender** · **Who are you?** · We are searching for bartenders who are ready to inspire our guests with genuine hospitality, upbeat personalities, positive attitudes, and a passion for going above and beyond for our guests. You love being in a fast paced envi ...
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Barback - Azul
1 week ago
White Lodging - Westin Austin Downtown Austin, United StatesSummary: · White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. Y ...
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Busperson - Zanzibar
1 week ago
White Lodging - Austin Marriott Downtown Austin, United StatesSummary: · White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. Y ...
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Server Assistant
6 days ago
White Lodging - Austin Marriott Downtown Austin, United StatesSummary: · White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. Y ...
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Lifestyle Coordinator
12 hours ago
Greystar Real Estate Partners LLC Austin, United StatesDo you like to have fun each day? Do you enjoy creating events and activities · for residents to engage in? The Lifestyle Coordinator plays an integral role in · the support of the day-to-day management of the community lifestyle to achieve · community goals surrounding resident ...
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Austin, Tx
6 days ago
Assist Marketing Austin, United StatesAssist Marketing is on the hunt for vibrant, dynamic, and reliable Promotional Staff, Brand Ambassadors, Emcees, Product Specialists & Labor Staff to join our team and embody leading sponsorship brands and clients at upcoming events across the Austin area. If you thrive in a hig ...
Physical Therapist Guest Ambassador - Austin, United States - Direct Orthopedic Care
Description
Job Description
Job DescriptionAs the Guest Ambassador, I report to the Practice Manager. I create the initial connection with all DOC guests and ensure that our Core Value of tenacious caring occurs from the moment they enter our DOC clinic until the time they exit. I do this by understanding the value of communication, a helpful hand and the importance of relating to one's needs.
Lead Outcomes
Core Responsibilities
I exemplify the following competencies