Project Management Program Supervisor - San Mateo, United States - County of San Mateo

Mark Lane

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Mark Lane

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Description

There is currently one regular vacancy in the Health IT Division located in South San Francisco, CA, but will travel/drive throughout the County to support project needs.

The position is currently remote work and in office as needed to support project or other Division activities.

The duties of this position include, but are not limited to, the following:

  • Manages complex, SMC Health projects such as research, development, conversion, installation, upgrade, and maintenance projects.
  • Provides coordination, guidance, and oversight for all phases of a project, including initiation, planning, implementation, monitoring, and closeout.
  • Designs and recommends business processes and workflow strategies for various information technology systems and infrastructure.
  • Plans, organizes, and defines project requirements, methods, and end objectives in consultation with end users; performs risk assessments; develops concept documents, impact analyses, stakeholder analyses, and draft process documentation; coordinates project activities with team members, other section staff, user representatives and outside vendors.
  • Interviews, analyzes, and documents end user work processes and information services requirements; conducts systems walkthroughs and technical reviews; develops or refines specifications, including evaluating and testing vendor packages for conformance with user requirements and priorities.
  • Develops project budgets, contracts, and schedules; monitors project progress and ensures project goals and contract requirements are met.
  • Prepares feasibility studies, cost and benefits analyses, product evaluation, requirement specifications, designs, and other analyses and documentation.
  • Develops consultant requests for proposals and qualifications for professional services; evaluates proposals and recommends project award; develops and reviews contract terms and amendments; ensures contractor compliance with County and department standards and specifications and time and budget estimates; reviews design documents to ensure technical integrity; reviews and updates deliverables; analyzes and resolves complex problems that may arise.
  • Tracks project expenditures, reviews invoices for accuracy and consistency with contractual obligations, and recommends appropriate dispersals of allocated funds.
  • Responds to and resolves software users' inquiries and complaints and escalates problems or issues to vendor representatives as needed.
  • Plans, schedules, and conducts training classes and demonstrations; determines training objectives and requirements; prepares and designs training materials, reference guides, and user manuals.
  • Develops and recommends comprehensive standards, policies, procedures, and technical documentation.
  • Consults with managers regarding information technology related issues, needs, and services; conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees.
  • Provides recommendations to managers on the development of long
- and short-term system infrastructure plans.

  • Stays abreast of new trends and innovations in technology related to County operations; researches, recommends, and evaluates vendor solutions and technologies; implements improvements; works with staff to maintain, revise, or improve operations and systems.
  • Writes and maintains user and technical operating instructions and documentation; provides training to users and other technical staff and advises on best practices.
  • Proven Experience: Solid track record of successfully managing projects and teams. Experience in project management, preferably in a supervisory or leadership role, is crucial.
  • Leadership Skills: Strong leadership qualities, including the ability to motivate and guide team members, resolve conflicts, and make difficult decisions.
  • Communication Skills: Excellent communication skills, both verbal and written, and the ability to effectively communicate with team members, stakeholders, and upper management.
  • Problem-

Solving Skills:
Adept at identifying and resolving project issues and conflicts in a timely and effective manner.

  • Organizational Skills: Highly organized and able to manage multiple projects simultaneously, ensuring that they are completed on time and within budget.
  • Team Player: Can collaborate effectively with others to achieve project goals.
  • Continuous Improvement Mindset: Committed to continuously improving project management practices and processes.
  • Mentorship and Guidance: Provide mentorship and guidance to project managers, helping them develop their skills and achieve their goals.
  • Adaptability: Adaptable and able to thrive in a fastpaced, dynamic environment where priorities can change quickly.
  • Project Management Professional (PMP), Program Management Professional (PgMP), or equivalent certification
    preferred but not required.

NOTE:
The eligible list generated from this recruitment may be used

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