Public Authority Payroll/personnel Services - San Mateo, United States - County of San Mateo

County of San Mateo
County of San Mateo
Verified Company
San Mateo, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
San Mateo County Health is seeking well-qualified individuals for the position of
Public Authority Payroll/Personnel Services Specialist. The current vacancy is in the Public Authority (this is not a County position). The positions are currently located in San Mateo, CA.

There are currently two vacancies.


One of the positions requires bilingual fluency in Spanish, and for the other position, bilingual fluency is required in Cantonese, Mandarin, Russian, or Tagalog.






NOTE:

The Public Authority Payroll/Personnel Services Specialist is not a County position; the Public Authority unit reports to the San Mateo County Director of Aging and Adult Services.


Public Authority

The Public Authority (PA) was established by the San Mateo County Board of Supervisors in 1993 for the purpose of administering the provider components of the County of San Mateo's In-Home Supportive Services (IHSS) program.

The IHSS Program provides homecare services to Medi-Cal eligible individuals who are aged, blind or disabled to assist them to remain safely in their homes as an alternative to out-of-home care.

The Public Authority provides personnel and payroll services for IHSS caregivers, and Registry services for IHSS recipients.

The Public Authority
Payroll/Personnel Services Specialist duties include:

  • Serving as Officer of the Day according to an established schedule.
  • Performing related duties as assigned.
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Public Speaking
  • Present program information during new caregiver orientation.
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Organizational Skills
  • Maintaining a caseload and providing payroll, benefit, and personnel services for caregivers. Maintaining case notes on work performed.
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Interpersonal Skills
  • Manage a high call volume and support lobby visitors with responsiveness and efficiency. Build cohesive working relationships with program staff within Aging and Adult Services.
-
Judgement and Decision Making:

  • Performing quality assurance oversight on payroll, case, and provider management activities and make appropriate referrals to Program Integrity Unit. Evaluating timesheet errors and managing corrections according to State program regulations.
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Basic Business Data Processing
  • Create and/or update caregiver profiles in the State's computer system.
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Experience with Microsoft Office
  • Maintain Outlook calendar, communicate with staff via Teams, create and edit Excel spreadsheets to log and track phone calls/messages.

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Administrative
  • Accurately processing and scanning documents.

Examples Of Duties:


Duties may include, but are not limited to, the following:

  • Conduct enrollment interviews, verify and accurately enter applicant's information into State's Payroll and Case Management system.
  • Conduct new provider orientation.
  • Process requests for employment verification in a timely manner.
  • Evaluate timesheet errors and manage corrections according to State program regulations.
  • Manage administration of IHSS provider benefits.
  • Communicate with clients, providers and social workers regarding implementation of all aspects of provider management in the IHSS program.
  • Accurately assemble information from a variety of sources for the completion of forms and reports.
  • Accurately process and scan forms.
  • Provide extensive customer service through telephone, electronic and facetoface interactions with providers and clients.
  • Serve as Officer of the Day according to an established schedule.
  • Perform quality assurance oversight on payroll, case and provider management activities.
  • Assess irregular payroll activities and make appropriate referrals to Program Integrity Unit.
  • Maintain case notes on work performed.
  • Perform related duties as assigned.

Qualifications:


_Education and Experience_:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.

A typical way to qualify is:

Payroll/Personnel Coordinator II:

One year of journey level general or fiscal office support experience which has included payroll or personnel assistance OR two years of general clerical or office assistant experience.


_Knowledge of_:


  • Methods and practices related to payroll and personnel processes in a complex, public agency.
  • County labor contracts, Civil Service Rules and other related policies and procedures.
  • Standard processes for completing and processing varied payroll and personnel documents.
  • Office administrative practices and procedures, including record keeping and the operation of standard office equipment.
  • Basic business data processing and business arithmetic, including percentages and decimals.
  • Correct English usage, including spelling, grammar and punctuation.
  • Record keeping principles and procedures.
  • HRIS and timekeeping system.

_ Skill/Ability to_:


  • Perform detailed technical and specialized payroll and personnel support work.
  • Understand immediate and downstream effects of executed
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