-
IT Support Specialist
2 weeks ago
Everstaff Colchester, United StatesJob Description · Job DescriptionEverStaff, a recruiting firm, seeks a candidate for our Direct Hire position with a top client, offering excellent work culture, benefits, and growth potential. We are looking for an experienced IT Support Specialist. The IT Specialist ensures smo ...
-
IT Support Specialist
3 weeks ago
Hayward Tyler Colchester, United StatesThis job was posted by : For more information, please see: · Job Summary: · This position is responsible for supporting the Information Technology initiatives at Hayward Tyler Inc. The ideal candidate will be highly motivated and will have practical experience supporting a Wi ...
-
IT Support Specialist
2 weeks ago
OnLogic South Burlington, United StatesJob Description · Job DescriptionAs an entry level IT Support Specialist at OnLogic, you will be helping to maintain and protect our IT infrastructure in a rapidly expanding global industrial PC company. You will use your creative problem solving skills to come up with quick solu ...
-
Support Specialist
3 weeks ago
Husky Technologies Milton, United StatesIn this role, you will provide technical support for Husky computer users primarily within our Milton Campus. This position may require shift work of weekdays and weekday afternoons, plus occasional on-call weekend/evenings. · Support is provided to mainly campus based and remote ...
-
Admin Support Specialist
2 weeks ago
Konica Minolta South Burlington, United States Full timeOverview · SymQuest a Konica Minolta company currently has an exciting opportunity for an Administrative Support Specialist Supporting role executing Network sales administration billing, including hardware, labor, and renewals. Work with Network billing team to build efficienc ...
-
Operations Support Specialist
2 days ago
Citizenship and Immigration Services Essex Junction, United StatesSummary This position is located in Service Center Operations Directorate, Vermont Service Center. As an Operations Support Specialist, you will provide a variety of essential services, like assisting management with administering policies and procedures, and providing guidance, ...
-
Member Support Specialist
2 weeks ago
Vermont Federal Credit Union South Burlington, United StatesVermont Federal Credit Union values each individual and their unique abilities and strengths to help form the foundation of Vermont Federals' culture. Our employees are at the core of Vermont Federal and we strive to make that a priority every day. As an organization, our stated ...
-
Peer Support Specialist
14 hours ago
Legacy Treatment Services Burlington County, United StatesPeer Support Specialist - PT · Job Details · Job Location · 988 Burlington/Mercer - Burlington County, NJ · Position Type · Part Time · Job Shift · Any · Peer Support Specialists will be expected to take the lead on engagement and may also conduct non-clinical assistance by pr ...
-
IT Support Specialist
3 weeks ago
Vermont Energy Investment Winooski, United StatesOverview · VEIC is seeking a creative, engaged and experienced IT Professional to drive efficiency and collaboration within the Helpdesk team, supporting the entire national organization. · The Helpdesk team responds to and resolves issues reported by VEIC's staff related to su ...
-
Technical Support Specialist
1 week ago
LoadSpring Solutions, Inc. Burlington, United StatesJob Description · Job DescriptionDescription:LoadSpring is expanding beyond hosting into the world of predictive transformation. At LoadSpring, we bridge innovation and transformation with our LoadSpring Cloud Platform and the integrated data capabilities we provide through LoadS ...
-
Software Support Specialist
3 hours ago
VIP (Vermont Information Processing) Colchester, United StatesVermont Information Processing is the country's leading provider of software solutions for the beverage industry. We craft the technology that assists in every part of a beverage's journey from its creator to your glass For over 50 years VIP's success have been driven by the rela ...
-
Customer Support Specialist
2 days ago
Highwire Burlington, United StatesJob Description · Job DescriptionHighwire is the Contractor Success Platform for builders and owners of capital projects. We are embarking on an exciting growth phase and looking for the best talent in Boston and Boise. · To support this growth, we are looking for a Customer Sup ...
-
Sales support specialist
1 week ago
Velocity Enterprises Keeseville, United StatesBadenia Bettcomfort GmbH & Co. KG is a long-standing medium-sized company and, as a subsidiary of EuroComfort Holding, is one of the largest producers in Europe in the field of bedding. At our location in Friesenheim, we operate a well-established factory outlet. Start your caree ...
-
IT Support Specialist
3 weeks ago
Vermont Energy Investment Winooski, United StatesOverview: · VEIC is seeking a creative, engaged and experienced IT Professional to drive efficiency and collaboration within the Helpdesk team, supporting the entire national organization. · The Helpdesk team responds to and resolves issues reported by VEICs staff related to su ...
-
Therapy Support Specialist
1 week ago
The University of Vermont Health Network Colchester, United States**JOB DESCRIPTION**: · Provides clerical and administrative support in a clinical setting to clinicians, mid-level providers, and staff to facilitate the smooth operation of a therapy practice. May also provide primary support to a group of clinical or administrative staff within ...
-
IT Support Specialist
1 week ago
OnLogic, Inc. South Burlington, United StatesAs an entry level IT Support Specialist at OnLogic, you will be helping to maintain and protect our IT infrastructure in a rapidly expanding global industrial PC company. You will use your creative problem solving skills to come up with quick solutions to address everyday end use ...
-
Lead Technical Support Specialist
1 week ago
LoadSpring Solutions, Inc. Burlington, United StatesJob Description · Job DescriptionDescription:LoadSpring is expanding beyond hosting into the world of predictive transformation. At LoadSpring, we bridge innovation and transformation with our LoadSpring Cloud Platform and the integrated data capabilities we provide through LoadS ...
-
Sales Support Specialist
2 weeks ago
Eastern Industrial Automation Williston, United StatesJob Description · Job Description**Job Title: Support Sales Specialist** · **Company:** Eastern Industrial Automation · **Location:** Williston, VT · Eastern Industrial Automation is a leading provider of innovative industrial automation solutions. We specialize in offering top-t ...
-
Aon Burlington, United StatesCompliance Support Specialist, Burlington, VT · Aon is currently recruiting a Compliance Support Specialist to join our Captive Management team in Burlington Vermont. The Compliance Support Specialist will be primarily responsible for overseeing compliance filings, premiums coll ...
-
Universal IT Support Specialist
2 weeks ago
NorthCountry Federal Credit Union South Burlington, United StatesRole: Support the credit union's vision of being the community's most loved financial institution, and its mission to make people's financial dreams come true. Contribute to a world class experience for all members and staff, by building rapport, determining needs, and offering c ...
Information Technology Support Specialist - Colchester, United States - Hayward Tyler
Description
Department Focus
The IT function supports business needs and continuous improvement efforts through appropriate technology, and effective information systems and infrastructure.
Job Description and Duties
Job Summary:
This position is responsible for supporting the Information Technology initiatives at Hayward Tyler Inc. The ideal candidate will be highly motivated and will have practical experience supporting a Windows based network and fundamental networking, PC hardware and software, and computer/networking security knowledge. Ideal candidates will be friendly, courteous, and willing to work as part of a team. Provide training and documentation to end users. Be primarily responsible for the companys helpdesk ticketing system, assist with network and system administration, setup and deploy workstations, assist with server maintenance, and participate in on call rotation.
End User Support
a. Sets up, configures, and supports end user hardware and software
b. Troubleshoot and fix/repair desktop hardware/software issues at root cause
c. Desire to work with users to ensure the available tools are functioning
d. Quick response to user needs
e. Willingness to spend time helping users understand the best use of available tools
End User Training
a. Train staff on the proper/best use of available software
b. Create, update, and maintain end user documentation.
c. Work with departments to build customized documentation and training plans for current and new employees
Maintain the IT ticketing system
a. Triage and work incoming tickets
b. Escalate as necessary
Product Center Support
a. Provide support for our PLM software.
b. Assist users with adds, moves, and changes in the system.
Assist with network support
a. Maintain servers and network hardware
b. Assist with patching of servers
c. Assist with Network/System Administration
Minimum qualifications:
1-3 years of experience in a support position; customer service or Help Desk type position or a combination thereof.
Due to sensitive data handling for government contracts, U.S. Citizenship is required.
An associate degree, or higher, in an IT related field or equivalent work experience.
Advanced knowledge of Windows operating systems, required. Installation, repair, and troubleshooting.
Knowledge/experience working with and managing a Microsoft Server based network (Active Directory, DHCP, DNS, File Sharing) is required.
Experience working with a support ticketing system, required.
After hours support of business applications is required.
Some travel may be required.
Excellent written and verbal communication skills, required.
Experience working with and supporting the Microsoft Office suite, required.
Experience administering and maintaining Product Center a plus
Experience with using and/or administering Microsoft SharePoint a plus.
Experience supporting mobile devices in the enterprise is a plus.
IT Industry certifications are also a plus, but not required.
Strong interpersonal and problem-solving skills
Outgoing and willing to take the lead on projects and initiatives
Ability to get things done in a timely manner but yet with high quality and thoroughness
Detail oriented, organized, and highly motivated
Positive attitude and willingness to assist wherever needed
Great attitude towards teamwork and overcoming daily challenges
Responsible for other duties as assigned