- Drive more revenue from existing accounts by up-selling existing users and cross selling new groups / divisions.
- Develop and/or expand relationships within customer base at all levels from individual contributors to C-Suite.
- Ensure customer expectations and obligations are fulfilled and Customer is a positive net promoter of Icertis.
- Work closely and lead with internal teams: Professional Services, Engineering, Marketing, etc., to review customer issues, challenges, and success factors.
- Work closely with customer and product management to understand new requirements and upcoming product releases and new potential customer value opportunities.
- Understand the needs, requirements and/or pain points of the Customer and propose potential solutions.
- Be responsible for overall customer satisfaction for assigned accounts.
- 10+ years of successful enterprise software sales or account management experience at least 5 of which are in a SaaS selling environment.
- Must have sales aptitude, relationship building skills, and a consultative sales approach. Experience with Miller Heiman or other solution-selling methodology a plus.
- Healthcare, Life Sciences and Financial Services experience is highly preferred.
- Ability to identify & create new sales opportunities and manage complex sales cycles.
- Ideal candidate will have prior experience selling Contract Lifecycle Management solutions.
- Experience in managing large Fortune 500 engagements.
- Ability to develop executive level (C-Level) relationships, and lead strategic initiatives with customer, and present Icertis value proposition to C-level executives.
- Experience in managing enterprise accounts, generating pipeline to grow wallet share at customers, and revenue forecasts.
- Excellent communication, negotiations and strategic thinking skills.
-
Healthcare Account Manager
4 days ago
CareSignal Remote, United StatesJob Description · Job DescriptionPosition Summary · The Account Manager is responsible for successfully executing the strategy for a defined set of clients, providing day-to-day support, and communicating with clients regarding activities within their accounts. From implementatio ...
-
Account Executive, Healthcare
2 weeks ago
Consensus Cloud Solutions Remote, United States Full time· Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple ...
-
Healthcare Statutory Accountant
15 hours ago
Baylor Scott & White Health Remote, United States Full timeJOB SUMMARY · The Statutory Accountant is a confident, multi-skilled, and capable finance professional with excellent knowledge of finance and accounting procedures. Exceptional analytical and problem-solving skills and be able to provide financial information to all areas of the ...
-
Strategic account executive, healthcare
3 weeks ago
Writer Remote, United States Full timeAbout Writer · AI your people will love. That's our vision, and it contains multitudes :-) · AI · your people · will love. · We're filling a big need for generative AI built ground-up for the needs of enterprises and embraced by their teams. As generative AI became a board-level ...
-
Staff Accountant
1 week ago
Emerus Remote, United StatesAbout Us · Emerus is the nation's first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus' leading national health system partners include Allegheny Health Network, Ascension, Baptist Health System, Baylor, Scott & White Hea ...
-
Associate Product Manager
1 week ago
Vitera Healthcare Solutions Remote, United StatesYou Belong at Greenway · Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successfu ...
-
Clinical Specialist
1 week ago
Verathon, Inc. Remote, United StatesVerathon is a global medical device company focused on supporting customers by being their trusted partner, delivering high-quality products that endure over time and ensure clinical and economic utility. Two areas where Verathon has significantly impacted patient care, and becom ...
-
Account Executive, Payers
1 week ago
InterSystems Remote, United States Full timeInterSystems Corporation is a global, privately owned software company headquartered in Kendall Square, the tech hub of New England. Our advanced database, integration, and analytics technologies provide a uniform platform for breakthrough applications. As the leading provider of ...
-
Client Success Advisor
1 week ago
Vitera Healthcare Solutions Remote, United StatesYou Belong at Greenway · Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successfu ...
-
Global Patient Services Supervisor
1 week ago
Shriners Childrens Hospital Remote, United StatesCompany Overview · #LI-Remote · Shriners Children's is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that v ...
-
Client Service Manager
1 week ago
BDS Connected Solutions Remote, United StatesAt a Glance · Are you an experienced leader with the ability to inspire your team to meet and exceed client goals? We are growing our network of strategic, organized, and driven Client Service Managers for future business needs A representative from our BDS Talent Acquisition Tea ...
-
Account Director, Strategic Accounts
1 week ago
HealthVerity Remote, United States Full timeHow you will help · As an Account Director, Strategic Accounts you will be focused on selling and expanding HealthVerity's footprint in key strategic accounts located in the Chicago area. You'll be responsible for prospecting contacts, generating qualified opportunities, winning ...
-
Director of Sales
3 days ago
Noble Biomaterials, Inc. Remote, United StatesNoble Biomaterials, Inc. is a global leader in antimicrobial and conductivity solutions for soft surface applications. Noble produces silver-based advanced material technologies designed for mission critical applications in the performance apparel, healthcare, industrial and emer ...
-
Account Director
1 week ago
Zayo Remote, United States Full timeCompany Description · Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildin ...
-
West Coast Sales Manager
3 days ago
Noble Biomaterials, Inc. Remote, United StatesNoble Biomaterials, Inc. is a global leader in antimicrobial and conductivity solutions for soft surface applications. Noble produces silver-based advanced material technologies designed for mission critical applications in the performance apparel, healthcare, industrial and emer ...
-
client service associate
1 week ago
Cotiviti Remote, OR, United StatesThe Client Service Associate's (CSA) role is to ensure adequate support for the client-facing team on coding and policy-related activities. The CSA must be familiar with the day-to-day activities of the Client Policy Manager (CPM), Client Service Manager (CSM), and client-facing ...
-
Oncology Nurse Case Management Lead Analyst
1 week ago
The Cigna Group Remote, United States OTHERHours: Monday-Friday. Day shift with one evening shift per week. · Case managers are healthcare professionals, who serve as customer advocates to coordinate, support, and guide care for our customers, families, and caregivers to assist with navigating through the healthcare jour ...
-
The Cigna Group Remote, United States OTHERClinical Program Senior Advisor – BCGP / LTC Focused · POSITION SUMMARY · The Senior Clinical Geriatric Consultant Pharmacist will support quality, safety, and trend initiatives within the Express Scripts Provider Engagement Department while incorporating principles unique to a L ...
-
The Cigna Group Remote, United States OTHERThe Resource Planning Senior Supervisor for scheduling is a leadership position aligned to Cigna's Enterprise Strategic Workforce Management organization. This position is responsible for leading a team of Resource Planning Scheduling Analysts, collaborating with the Workforce Le ...
-
Territory Manager
5 days ago
Outset Medical Other US Location, United States Full time· Company Overview · Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative ...
Sales Director, Expansion Accounts- Healthcare - Remote, United States - Icertis
Description
With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what's possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world's most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.
Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination
The Director, Customer Advocacy is responsible for driving sales from existing large accounts for Icertis Contract Management. The Sales Director, Expansion Accounts (Customer Advocacy) acts as an extension of the Customer, being a proactive evangelist within Icertis and the Customer to accomplish defined objectives (adoption/usage, KPIs, product expansion). The ideal candidate is one with strong sales aptitude including new-business sales, relationship building skills, technical bent of mind and a consultative sales approach who has been associated with implementation of Enterprise software in a SaaS company. This position reports to the General Manager, Customer Advocacy. The role will work remotely within the US. #LI-Remote
What you will do
What you will bring
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to or get in touch with your recruiter.
By submitting your application you acknowledge that you have read Icertis's Privacy Policy )
Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.
