-
Senior Care Specialist
3 weeks ago
Family Resource Home Care Seattle, United States Full timeCome join our award-winning caregiving team If you are passionate about improving lives, you belong here. Our caregivers are our most important asset. See why our caregivers chose to come and stay to thrive. · Job Purpose: The Senior Care Specialist will assist Home Care Xpress c ...
-
Bilingual Care Engagement Specialist
3 days ago
A-Line Staffing Solutions Seattle, United StatesJob Description · Job Description · A-Line Staffing is now hiring an · Care Engagement Specialist · in Albany, GA. · This would be full time / 40+ hours per week. · If you are interested in this Care Engagement Specialist position, please contact Melissa Ortiz at · Care Eng ...
-
Transition of Care Integration Specialist
2 weeks ago
Sea Mar Community Health Centers Seattle, United StatesJob Description · Job DescriptionSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse comm ...
-
Customer Care Specialist-Airfreight
3 weeks ago
EOTM - Partners Professional Seattle, United StatesJob Description · Job DescriptionJob Description: Customer Care Specialist – Air Freight in SeaTac, WA full time, TTH, 100% onsite with a compensation of $26.00/hr.+ D.O.E. · Your Role · The Customer Care Specialist is part of a team within our CCL's – Customer Care Locations, w ...
-
Surge Team Customer Care Specialist
2 weeks ago
Direct Interactions Seattle, United States Contract, TemporaryJob Type Contract, Temporary Description Direct Interactions, headquartered in Seattle, operates contact centers across the United States with a dedicated team of American representatives. We are committed to social responsibility by offering work-from-home opportunities to a di ...
-
Surge Team Customer Care Specialist
2 weeks ago
Direct Interactions Seattle, United States Contract, TemporaryJob Type Contract, Temporary Description Direct Interactions, headquartered in Seattle, operates contact centers across the United States with a dedicated team of American representatives. We are committed to social responsibility by offering work-from-home opportunities to a di ...
-
Long Term Care Insurance Specialist
3 days ago
Genworth Seattle, United StatesLong Term Care Insurance Specialist · Are you interested in a business opportunity that has a virtually untapped market, unparalleled products, competitive commissions and incentives, robust learning and development opportunities, and access to innovative marketing programs? · ...
-
Certified Diabetes Care Education Specialist
2 weeks ago
Sea Mar Community Health Centers Seattle, United StatesJob Description · Job DescriptionSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse comm ...
-
Nursing specialist care
1 week ago
Nexus Dynamics Pierce, United StatesAbout the Company · We are a family-owned provider in elderly care and combine the benefits of a small facility with the strengths of a larger organization with multiple locations. · At our core, we prioritize the well-being of individuals and value interactions on an equal level ...
-
Customer Care Specialist-Freight
2 weeks ago
Partners Personnel Seattle, United StatesJob Description: Customer Care Specialist Air Freight in SeaTac, WA full time, TTH, 100% onsite with a compensation of $26.00/hr.+ D.O.E. · Your Role · The Customer Care Specialist is part of a team within our CCLs Customer Care Locations, who are responsible for direct intera ...
-
Customer Care Specialist II
3 weeks ago
Cox Enterprises Seattle, United StatesMobility Fleet Operations is revolutionizing the industry with digital-first fleet solutions connecting fleets with maintenance experts, using data-driven technology via an automated marketplace of service providers & proprietary fleet technology. Fleet Operations is Cox Automoti ...
-
Respiratory Care Specialist
2 weeks ago
AdaptHealth Kirkland, United States· AdaptHealth Opportunity - Apply Today · At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about ...
-
Sea Logistics Customer Care Specialist
1 week ago
Kuehne + Nagel Seattle, United StatesSea Logistics Customer Care Specialist |United States | US2058480 · Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Seattle, Washington site is looking for a new Customer Care Specialist to join ou ...
-
Certified Diabetes Care Education Specialist
1 week ago
SeaMar Community Health Centers Seattle, United StatesSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service ...
-
Sea Logistics Customer Care Specialist
2 weeks ago
Kuehne Nagel Seattle, United States OTHERWould you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Seattle, Washington site is looking for a new Customer Care Specialist to join our Sea Logistics team. Your Role · Reporting to the Sea Logistics Cus ...
-
Medical assistant
1 week ago
Velocity Enterprises Sun City, United StatesSun City is currently seeking a part-time, permanent MEDICAL ASSISTANT (M/F/D) for our EK practice in the field of oncology at our Heilbad Heiligenstadt location. The EK practice (MVZ - medical care center) is a subsidiary of Eichsfeld Klinikum gGmbH. Our medical care centers pro ...
-
Senior Care Specialist Tacoma
3 weeks ago
Family Resource Home Care Tacoma, United States Full timeCome join our award-winning caregiving team If you are passionate about improving lives, you belong here. Our caregivers are our most important asset. See why our caregivers chose to come and stay to thrive. · Job Purpose: The Senior Care Specialist will assist Home Care Xpress ...
-
SPL Health Care Specialist
1 week ago
The Arc - King County Renton, United StatesJob Description · Job DescriptionPOSITION DESCRIPTION · The SLP Health Care specialist is a full-time position, responsible for ensuring the standards of health care for the participants in SLP are met through both in-person support and database maintenance. These standards are o ...
-
Marketing & Client Care Specialist
1 week ago
Planning With Purpose, Inc Lynnwood, United StatesWe are hiring for a full-time, marketing manager and strategist. We are looking for an enthusiastic candidate to perform a variety of in-house tasks, including managing our voice for other professionals, putting together educational sessions, and assisting and communicating with ...
-
Hand & Stone - Bryn Mawr & King of Prussia Bryn Mawr, United States Part timeJob Description: · Are you currently in school for skin care? · Hand and Stone in Bryn Mawr is currently hiring Spa Associate (no license required) who are currently in school for Skin Care. This opportunity gives students a chance to learn the product lines, understand our pro ...
Customer Care Specialist - Seattle, United States - Pike13
Description
**We're hiring**
**Customer Care Specialist**
Full-time
Location: Seattle, WA
Annual Salary: 40k-45k
**What You'll Do**
The Customer Care Specialist position assists Pike13 customers with any issues, concerns or questions they may have regarding Pike13 products, and resolves issues effectively and with a great deal of professionalism. This position involves a high degree of interaction over the phone and email so strong communication skills are a must
Answer inbound calls and listen to customers concerns and questions and respond accordingly (Our Customer Care hours are Monday-Friday, 7am to 5pm PST)
Respond to every customer inquiry
Write professional responses to customer emails using proper grammar, spelling and punctuation
Assess technical issues and identify solutions
Educate and coach customers on best practices for using our system
Assist internal sales, marketing, customer operations and technical teams when needed
Responsible for placing outbound calls to customers to walk them through Pike13 products and answering technical support questions
Maintain functional knowledge of internal applications, customer products, and all customer facing websites
Efficiently respond to customer emails at all times, maintaining composure during challenging situations
Assist with quality assurance testing and vetting of new features, using your unique experience of merging customer expectations with product functionality
In everything you do, help ensure 100% customer satisfaction
**How You'll Do It**
Experience in a Customer Support, Account Management, or Quality Assurance role within the field of SaaS or technology
Experience learning technological systems on the fly
Experience working with customers
Experience working on multiple projects simultaneously
Strong verbal and written communication skills
Strong organizational and time management skills
Passion for customer experience, exhibiting empathy for customers and their success
Passion for being a part of a growing organization
**Who You Are**
You care about helping small business owners reach their dreams. You sweat the details of their issues and truly care about the customer experience. In fact, you do whatevers needed to help our customers succeed. Youre action-oriented, a terrific listener, a diplomatic negotiator, and a discerning communicator. You know your priorities. You see what needs to be done and you're motivated to do it without direction, at the same time looking for opportunities to share ideas and pitch in on others projects. You take customer feedback as a challenge to get it right and get joy from building a product that customers love.
Bachelors degree or equivalent experience in sales, business development or a related field.
At least 3 years of operations and customer service experience in a customer facing role with a software company.