- Investigates and resolves moderate to complex associate complaints, issues and concerns regarding employment practices.
- Drafts basic Letters of Understanding(LOU), performance LOUs and CAP documents, and provides tactical support with investigating performance concerns such as review of timecard, badging, expense and supervision concerns.
- Ensures compliance with all applicable federal, state and local laws and regulation
- Partners with counsel to assist in preparation for mediations and arbitration
- Collaborates to manage communication to support employee relations initiative
- Implements and executes proactive positive employee relations initiative
- Communicates and ensures understanding by employees of organizational policies and answers questions by managers and employees as needed.
- Administers work rules and monitors their application and enforcement to ensure fairness and consistency
- Provides counsel and guidance to managers and associates regarding company policies and procedure
- Crafts strategies for resolving personnel issues and for minimizing the adverse personnel impact of proposed business realignments.
- Provides company policy interpretations.
- Participates in local outreach activities to promote the retention of a qualified workforce.
- Performs other duties and responsibilities as assigned
- Principles, practices, and procedures of human resources administration associated with exposure to employment law policy and practice.
- Legal requirements and federal and state regulations related to employment.
- Company's working structure, policies, mission, and strategies.
- Basic statistical methods and concepts and other analytical tools used in Employee Relations processes.
- Project management practices involving concept development through implementation and measurement stages.
- Microsoft Office Suite and Workday experience is preferred
- Coaching, counseling, and conflict resolution.
- Providing appropriate recommendations for resolution of employment and employee relations issues.
- Interpreting and applying company policy and applicable rules to issues and problems.
- Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
- Preparing and delivering clear, effective, and professional presentations.
- Communicate effectively with all levels within the organization.
- Practice and promote integrity and ethical behavior.
- Demonstrate leadership through project management and execution.
- Demonstrate excellent organizational skills in prioritizing workload in a fast paced environment with changing deadlines.
- Coordinate and lead multiple projects simultaneously.
- Demonstrate excellent interpersonal and written/verbal communications skills.
- Maintain confidentiality and sensitivity to all issues.
- Keep all appropriate parties up-to-date on decisions, changes, and other relevant information.
- Bachelor's Degree and a minimum of five (5) years in human resources or employee relations.
- OR ~
- Minimum ten (10) years human resource generalist or employee relations specialist experience.
- None required.
- Grow professionally and inspire others to do the same
- Work with and through others to achieve desired outcome
- Make prompt, pragmatic choices and act with the client in mind
- Take ownership and hold themselves and others accountable for delivering results that matter
- Contribute to the continuous evolution of the firm
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Manager, HR Employee Relations - St Petersburg, United States - Raymond James Financial Incorporated
Description
Job Summary
Under limited supervision, uses specialized knowledge and skills obtained through experience and training to build employee relations capability and enable management effectiveness through the execution of proactive employee relations initiatives and investigates and resolves associate complaints and conflicts.
Essential Duties and Responsibilities
Knowledge, Skills, and Abilities
Knowledge of
Skill in
Ability to
Educational/Previous Experience Requirements
Education/Previous Experience
Licenses/Certifications
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
