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Wellesley

    Food Runner - Wellesley, United States - SWRG INC

    SWRG INC
    SWRG INC Wellesley, United States

    3 weeks ago

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    Description
    Job Details

    Job Location
    S&W Wellesley - Wellesley, MA

    Travel Percentage
    None

    Job Category
    Restaurant - Food Service

    Description

    GENERAL SUMMARY:

    The Food Runner is responsible for serving food orders as specified by guests in a friendly and courteous manner.

    DUTIES & RESPONSIBILITIES:
    • Always presents self in courteous and professional manner to guests.
    • Checks orders for accuracy prior to serving to ensure food items are as guests ordered (sides, extras, etc.).
    • Delivers food orders with appropriate garnishments.
    • Delivers food orders timely and, where multiple guests involved, at the same time.
    • Communicates important information to guests (example: hot plate) and servers (example: guest seeking drink from bar).
    • Responds to guests' requests for condiments or other items.
    • Continually clears away dishes and debris from stations.
    • Has knowledge of table numbers and the physical layout of the restaurant to ensure prompt and proper service for guests.
    • Brings guests' inquiries regarding food allergies to the Manager's attention immediately.
    • Ensures station is suitable for serving and meets company standards.
    Qualifications

    SKILLS & COMPETENCIES:
    • Demonstrates good judgment.
    • Must be pleasant, cooperative and take direction well with excellent interpersonal and communication skills.
    • Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
    • Must be able to perform under pressure in a high-volume restaurant setting.
    • Must be able to interact verbally and listen attentively to guests, co-workers, and supervisors.
    MINIMUM EDUCATION & TRAINING:
    • High school diploma, equivalency degree or related experience preferred.
    ENVIRONMENTAL WORKING CONDITIONS:

    Restaurant Setting
    • Must be able to stand and exert fast-paced mobility for entire shift.
    • Must have a good sense of balance, be able to lift, bend, kneel, stoop, squat, push and pull.
    • Must be able to frequently lift food, and other items weighing up to 50 pounds.
    • Position involves repetitive hand and wrist motion.
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