- Support the performance of the branch operations, including planned and unplanned maintenance/service/ installation/control calls from customers.
- Provides assistance, information and customer service as requested to arriving, transferring or departing clients.
- Schedules and dispatches employees, crews/teams, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
- Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers
- Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
- Recognizes and mitigates a variety of miscellaneous hazards encountered within the department and other work environments i.e. surroundings, mechanized equipment, and hazardous materials
- Confers with clients and/or supervising personnel in order to address questions, problems, and requests for service or equipment
- Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules
- Oversees all communications within specifically assigned areas
- Receives or prepares work orders and work schedules
- Orders supplies and equipment and issues them to personnel
- Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information
- Strictly adheres to all safety and regulatory compliance procedures
- Coordinates and arranges for necessary repairs in order to restore service and schedules
- Miscellaneous duties as assigned
- Monitors daily services and create/update a log sheet or service log
- Maintains periodic contact with service personnel to ensure completion of assigned duties
- Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight
- Creates reports to monitor activity and operations
- Creates a work schedule for on-duty technicians
- Assigns technicians to necessary routes
- Maintains periodic contact with the technicians to ensure that all transportation vehicles are safely and efficiently completing their assigned tasks
- Keeps drivers informed of possible hazards, including inclement weather
- Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversigh
- Must be 18 years of age or older
- Must meet all requirements to receive approval for working in specific ATS environments (if applicable), including ten year work history if available
- Customer Service Experience
-
Dispatcher
2 weeks ago
ABM Industries, Inc. Honolulu, United StatesReporting to the Service Manager and the Operations Manager, the dispatcher is responsible for dispatching of Taxis to customer locations. This position will also grow to include additional business. Works under general supervision following clearly Dispatcher, Operations Manager ...
-
Dispatcher
2 weeks ago
ABM Industries Honolulu, United StatesOverview · JOB DESCRIPTION · Pay : $15.00 per hour · The pay listed is the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data. · Benefit Information: ABM offers a compre ...
-
Dispatcher
1 day ago
ABM Industries Honolulu, United States**Overview** · **JOB DESCRIPTION** · **Pay** : $15.00 per hour · _The pay listed is the hourly rate for this position. A specific offer will vary based on applicants experience, skills, abilities, geographic location, and alignment with market data._ · **Benefit Information:* ...
-
Dispatcher
2 weeks ago
Honolulu Disposal Service Inc Honolulu, United StatesJob Description · Job DescriptionESSENTIAL SERVICE · Join the largest locally owned and operated commercial waste management company in Hawaii. Honolulu Disposal Service is seeking experienced Dispatchers to join our growing team. This position will be responsible for the hauling ...
-
Dispatch Coordinator
3 days ago
Climate Pros Honolulu, United StatesJob DescriptionJob Summary The Dispatch Coordinator will maintain the daily schedules of Service Technicians and handle incoming service calls. You will dispatch Techs, keep the customer database up-to-date at all times and keep customers and internal partners up-to-date as servi ...
-
Dispatch Coordinator
2 weeks ago
Climate Pros Honolulu, United StatesPosition Type · Full-time · Area of Interest · Dispatch · Job Description · Job Summary · The Dispatch Coordinator will maintain the daily schedules of Service Technicians and handle incoming service calls. You will dispatch Techs, keep the customer database up-to-date at ...
-
Security Dispatcher
2 weeks ago
Queen's Health System Honolulu, United States Part timeRESPONSIBILITIES · I. JOB SUMMARY/RESPONSIBILITIES: · - Provides dispatch services, including but not limited to the following: answers telephone calls for security services, deploys security officers to assignments in order of priority, inputs data into the electronic Security R ...
-
Dispatcher II
1 week ago
Cox Communications Honolulu, United StatesCompany · Cox Automotive - USA · Job Family Group · Vehicle Operations · Job Profile · Dispatcher II · Management Level · Individual Contributor · Flexible Work Option · No remote option; must work at a specified Cox location · Travel % · No · Work Shift · Day · Com ...
-
Dispatch Operator
2 weeks ago
Hawaiian Humane Society Honolulu, United StatesJob Description · Job DescriptionSTATUS: Non-Exempt · PRIMARY PURPOSE: To provide high-quality dispatching of Field Services officers to respond to a wide variety of calls for service from rescues and emergencies to animal pick-ups and complaints. To assist clients in a professio ...
-
Dispatch Operator
6 days ago
ALTRES Staffing Honolulu, United States Full timeDispatch Operator Our client is seeking a Dispatch Operator to join their team and provide high-quality dispatching of field services officers to respond to a wide variety of calls for service from rescues and emergencies to animal pick-ups and complaints. Additionally, the Dispa ...
-
Director, Dispatch Operations
3 days ago
Hawaiian Airlines Honolulu, United StatesAt Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our 'ohanaand be a part of an exciting team of professionals dedicated to serving ourkama'?inaand introduci ...
-
Director, Dispatch Operations
3 days ago
Hawaiian Airlines Honolulu, United StatesAt Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our 'ohanaand be a part of an exciting team of professionals dedicated to serving ourkama'?inaand introduci ...
-
Director, Dispatch Operations
5 days ago
Hawaiian Airlines Honolulu, United StatesDescription · At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our 'ohana and be a part of an exciting team of professionals dedicated to serving our kama' ...
-
Trench Shoring Dispatcher
3 weeks ago
Statewide Safety Systems Honolulu, United StatesJob Description · The Dispatcher will demonstrate commitment to achieving the organization's goals and objectives by coordinating and managing the Shoring branch drivers' schedules to ensure equipment is picked up and delivered in a timely manner. Performing multiple tasks effect ...
-
Dispatcher
3 days ago
Global Medical Response Inc Aiea, United StatesDispatcher Part-Time Opportunity Were hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in Dispatcher, Dispatch, Transport ...
-
Cost Accountant, Clerk-Dispatcher
2 weeks ago
HC&D LLC Honolulu, United StatesHC&D is the premier supplier of ready-mix concrete and quarry materials. We are seeking qualified individuals to join our HC&D team on Oahu · Cost Accountant · Clerk-Dispatcher · EEO/Affirmative Action Employer · recblid ib80zdbbqj1k4d7kvqpy3mdlejx6vw ...
-
LEAD REGIONAL EMERGENCY RESPONSE DISPATCHER
3 weeks ago
Department of the Navy Pearl Harbor, United StatesSummary You will serve as a LEAD REGIONAL EMERGENCY RESPONSE DISPATCHER (OA) in the Operations Department of COMMANDER NAVY REGION HAWAII. A Cost-of-Living-Allowance (COLA) of 8.90% will be added to the stated salary. Duties * You will evaluate emergency and administrative calls ...
-
Dispatcher
6 days ago
Transdevna Pearl City, United StatesPerforms a variety of functions to ensure that quality transportation service is efficiently delivered to customers. · The Dispatcher is responsible for ensuring safe and effective and on-time delivery of transit services provided by our subcontracted transportation provider(s) t ...
-
Dispatcher
1 week ago
RPM Transportation, Inc. Pearl City, United StatesRPM Hawaiian/Royal Hawaiian Express is an established leader in the Transportation, industry. We have provided customers with quality service for over 34 years and continue to do so. We are seeking a Dispatcher to join our team in our Pearl City terminal. · The Dispatchers prima ...
-
Warehouse Manager
1 week ago
DISASTER SPECIALISTS Sandwich, United StatesJob Summary: · This could be a part or full time depending on the person. Very varied position. Requires some mechanical aptitude, need to be able to lift 70 pounds. · Disaster Specialists is a fire and flood restoration company. We clean up and repair homes after they have susta ...
Dispatcher - Honolulu, United States - ABM Industries
Description
Job DescriptionJOB DESCRIPTION
Pay: $15.00 per hour
The pay listed is the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Front Line Team Members (Programa de beneficios de).
GRAVEYARD SHIFT
Position Summary Details
Reporting to the Service Manager and the Operations Manager, the dispatcher is responsible for dispatching of Taxis to customer locations. This position will also grow to include additional business. Works under general supervision following clearly defined procedures and policies
This individual provides extraordinary customer service to clients
Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
The Dispatcher assigns individuals and teams to tasks and locations.
Coordinates resources according to customer requests and general job demands.
Communicates assignments to employees and enters assignment data in computer database.
Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress.
Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
Responsibilities
About Us
ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ABM does not accept unsolicited resumes.
