Employee (m/f/d) Direct Marketing - Colton, CA, United States - Cascade Enterprises
Description
Your Benefits
- You will be part of an innovative and dynamic team in a futureoriented work environment.
- You can expect diverse opportunities for personal and professional development.
- We offer an attractive salary and additional benefits that value your work.
- Flexible working hours and the option for remote work allow for a balanced worklife balance.
- You will have the chance to work on exciting projects and take on responsibility.
Your Role
- Take on tasks and workflows in the customer service department, including handling customer inquiries and complaints through a ticketing tool.
- Ensure secondlevel support and maintain communication with end customers, partners, connection service providers, and network operators.
- Coordinate measures with the responsible person for PO direct marketing, customer support, and IT to identify and implement necessary adjustments and developments.
- Conduct remote tests to approve newly integrated generation plants and evaluate their results.
- Support the development of business processes related to the Virtual Power Plant and assist in creating process documentation.
Your Profile
- A successfully completed commercial or business administration education, such as an office clerk, preferably with additional qualifications in the energy sector, or a comparable degree, form your basis.
- You have knowledge and experience in the energy industry, ideally in the field of direct marketing and market rules.
- You are characterized by a structured, proactive, and teamoriented work style, as well as responsibility and perseverance.
- Your communication skills are excellent and friendly; negotiation skills and a confident demeanor are among your strengths, and you are
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