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    Customer Service Agent - Idaho Falls, United States - SkyWest Airlines

    SkyWest Airlines
    SkyWest Airlines Idaho Falls, United States

    1 week ago

    Default job background
    Description

    About SkyWest:

    Are you looking for a fast-paced environment full of variety that will utilize your customer service, critical thinking, and multi-tasking skills? SkyWest is hiring immediately for entry level Customer Service Agents No prior experience in aviation required. As a Customer Service Agent, you will provide excellent front-line service to our passengers. The result is a rewarding opportunity to learn many different facets of the SkyWest operation.

    As a Customer Service Agent, you'll also enjoy:

    • Shift trade flexibility
    • Opportunity to work with passengers from all over the world
    • Robust training program (no prior experience needed)
    • Great team atmosphere
    • Potential to advance and grow within the company

    SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as:

    • 401(k) match
    • Performance Rewards and Profit Sharing
    • Worldwide flight benefits for you and your family with Alaska, Delta, and United Airlines
    Primary Job Duties:

    As a Customer Service Agent, you will provide excellent front-line service to our passengers.

    • Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner
    • Provide customers with any other information needed
    • Assist special needs passengers and resolve customer complaints
    • Communicate clearly with ground personnel and flight crews
    • Calmly handle situations such as cancelled and delayed flights
    • Other duties as assigned
    Minimum Requirements:

    We are looking for individuals with a passion for customer service, especially within the airline industry SkyWest Customer Service Agents come from a wide range of backgrounds, education, interests, and experience. To apply, you only have to meet the following criteria:

    • Be at least 18 years old
    • Possess a valid unrestricted state-issued drivers license
    • Have a High School Diploma or GED
    • Able to pass a pre-placement background check and drug screen
    • Legally authorized to work in the United States for any employer without sponsorship
    • Ability to lift 50 lbs. with or without reasonable accommodation
    • Willing to work nights, weekends, and holidays
    • Part-time and full-time positions may be available
    • Starting at $11.00 an hour
    Physical and Other Requirements:

    Please complete the on-line application. Qualified applicants will be contacted.

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