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    Treasury Operations Specialist - Chicago, United States - Apex Systems

    Apex Systems
    Apex Systems Chicago, United States

    2 weeks ago

    Apex Systems background
    Banking / Loans
    Description

    100% ONSITE-MUST SIT IN OR NEAR Chicago, IL.

    Job title: Treasury Operations specialist

    Location: 100% ONSITE 8-5 M-F MUST SIT in/near Chicago, IL.

    Type: Contract

    Contract length: 6+ months, could extend up to 18 month total tenure and WILL BE contract to hire if they perform (conversion to FTE could be any point after 3 months, usually happens past 6 months)

    Interview process: 1 round panel iv- iv 5/21, 5/23, 5/24

    Citizenship: USC/GC candidates only (no c2c or c2h for w2 purposes)

    Screenings: Background once hired

    Pay: $28/hour-no flex

    Start date: 3-4 weeks from offer (start date Monday 6/24)

    +: weekly pay, benefits, banking holidays off

    Required Skills:

    • Client focused with the ability to conduct discussions with clients in a confident manner.
    • Financial/loan background is a huge plus
    • Experience with data entry
    • Excellent communications skills.
    • Ability to work under pressure in a team environment.
    • Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
    • Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.
    • Previous Client Service experience.

    Other Qualifications:

    Embraces innovation and operational excellence.

    Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.

    Excels in working among diverse viewpoints to determine the best path forward.

    Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.

    Commitment to challenging the status quo and promoting positive change.

    Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.

    • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

    Role Overview - First point of contact for clients submitting implementation requests via email channel for high revenue clients. Handles end-to-end processing for less complex implementation while engaging other business partners as needed. May work with internal business partners to ensure the successful implementation of services.

    Key Responsibilities - Manage dedicated email inbox, prioritize, client requests, case and implement eligible items; Create a case/package for tracking, monitoring and E2E resolution as applicable; Receive and respond to implementation requests received by email and questions from internal partners; Conduct limited research and respond to client and be able answer questions and inquiries; Utilize the various bank systems to support clients requests.

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