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    Assistant Store Manager - San Antonio, United States - vineyard vines, L.L.C.

    vineyard vines, L.L.C.
    vineyard vines, L.L.C. San Antonio, United States

    2 weeks ago

    Vineyard Vines, LLC background
    Description

    ** Assistant Store Manager - The Shops at LaCantera, San Antonio, TX**

    **Job Category****:** Retail/Outlet - Management **Requisition Number****:** ASSIS01921 Showing 1 location **Job Details**

    **Description**

    Title: First Mate (Assistant Manager)

    Department: Retail

    Reports To: Captain (Store Manager)

    Overview:

    Responsible for supporting the Captain to build, guide and support the store to bring Every Day Should Feel This Good to customers while growing sales and profitability.

    Functions & Responsibilities:

    --Generate Sales:

    -Supports store to meet and exceed store financial goals

    -Measures and develops crew performance goals to increase profitability

    -Actively looks for opportunities to drive additional sales and traffic

    -Aware of market competitor activities

    -Sources and supports In-Store and Head Quarter driven events

    -Supports and Communicates Head Quarter initiatives

    --Customer Experience:

    -Personally exemplifies Shep and Ians vision of Every Day Should Feel This Good to our customers through Hosting the Party

    -Develops customers into repeat shoppers though information gathering, customer follow-up and email capture

    -Educates crew and customers regarding product information and brand initiatives

    -Ensures store practices and procedures support a positive customer experience (holds and store specific services)

    -Collects and encourages crew to solicit customer feedback to better product and store environment

    --Crew Development:

    -Maintains welcoming fun, engaging, energetic yet professional store environments that adhere to all HR policies and laws

    -Creates schedules to support an engaging customer service environment

    -Develops and educates crew members

    -Creates and supports manager and crew meetings and team building exercises

    -Recognizes and rewards crew performance

    -Builds an environment that fosters open and respectful communication with crew and Head Quarter partners

    -Maintains talent pool which promotes the brand to fill open positions in a timely manner by proactive recruitment and networking

    -Assists Captain(Store Manager) in conducting regularly scheduled interviews to identify and hire on the best talent for stores

    --Operations:

    -Supports store compliance with operational standards, expectations and federal law

    -Supports crew in planning and executing direction in a timely manner

    -Evaluates store operations for opportunities to enhance efficiency, productivity and profitability

    -Maintains efficient merchandise controls

    -Develops loss prevention awareness among all crew members

    -Supports store to consistently meet payroll expectations

    -Exercises prudence regarding personal/team expenses and supply management

    --Merchandising:

    -Supports store merchandising to reflect current compass, brand initiatives and local customer needs

    -Actively looks for replenishment opportunities through restocking and Head Quarter partnership

    -Audits store cleanliness, folding and visual standards

    -Supports management team to make merchandise moves based on sell-through and customer feedback to drive business

    Requirements:

    -9+ months as Assistant Manager in similar volume type business

    -One to two years retail experience

    -Strong interpersonal communication and customer service skills

    -Ability to plan, manage time, and make decisions in a fast-paced environment

    -Proven success in staff development and mentorship

    -Competition and industry awareness

    -Commitment to career growth of self and others

    -Team focused, confident, and professional

    -Smart, intelligent, fun, goal orientated, and driven by integrity

    -Strong verbal and written skills

    -Ability to perform effective selling techniques to achieve sale and repeat business

    -Excellent retail business acumen including selling skills, visual presentation, and sales analysis

    -Ability to work a flexible schedule including holidays, overnights, and weekends

    -Ability to actively supervise the sales floor

    -A passion for making people happy

    -Belief in leading by example and likewise, exude a leadership as service mentality

    -Excited to recruit, train, motivate and inspire as a large piece of your day-to-day responsibilities to your team

    -Excellent organizational skills

    -Accuracy and attention to detail

    -Ability to effectively receive and communicate feedback

    -Proactive and experienced in networking

    -Passion for the vineyard vines brand

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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