- can deliver outstanding customer service
- enjoy problem solving
- adapt quickly to changes in the environment and assignments.
- have strong communication and listening skills.
- can multitask, prioritize, and manage time effectively
- thrive in a dynamic and collaborative environment
- Principles and practices of licensing, registration, application, valuation, and processing for various tax types
- Federal and state statutes, administrative rules, policies, and procedures
- Department business practices
- Office operations and business communications
- Records management
- Rules, procedures, and operations related to identifying and locating taxpayers and determining the extent of their tax liabilities (regulations regarding corporations, out-of-state taxpayers, bankruptcy, amended forms, bad debts, etc.)
- Research techniques to identify and locate individuals and validate identities
- Customer service standards
- Research and analysis
- Accuracy and attention to detail
- Conflict resolution & customer service
- Microsoft programs and other data base applications
- Written, verbal, and interpersonal communication
- computer systems and tax guidelines training
- health, dental, and vision benefits
- work/Life balance
- retirement plans
- paid time off
- flexible scheduling
- teleworking opportunities available upon completion of training
- Multitask, prioritize, and manage time effectively
- Demonstrate self-motivation
- Follow instructions
- Adapt quickly to changes in the environment and assignments
- Handling multiple priorities under deadlines
- Thrive in a dynamic and collaborative environment
- Work hours may exceed 40 hours from time to time, including weekends.
- Office environment.
- Lifting is infrequent, less than 15 pounds.
- Some travel may be required, must have a valid driver's license.
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Food Service Assistant
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Customer Service Assistant 2
1 week ago
State of Montana Helena, United States: · Our services impact EVERY Montanan · MISSION STATEMENT · To be the nation's most citizen oriented, efficiently administered, state tax agency. · The Montana Department of Revenue administers almost 40 state taxes, property appraisals, liquor laws, and unclaimed property for ...
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Crimson Ventures Chance, United StatesAbout this position · Welcome to the HARIBO IT world. With your extensive IT knowledge, you will be our first point of contact for our colleagues and always provide solution-oriented and advisory support for any IT-related questions. Setting up, installing, and maintaining PCs, n ...
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Crimson Solutions Chance, United StatesWe are looking for a nursing professional (m/f/d) to join our team. · for our inpatient care area · to start as soon as possible · full-time or part-time · initially limited to one year. Permanent employment is possible. · Inflation compensation bonus* · About us: · The Burkardus ...
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Nebula Technologies Lewis, United StatesThere are many reasons to collaborate with European Medical Consulting Adam. In the following section, you will see how you can benefit from our free services and save valuable time: · You will have access to exclusive and unpublished job opportunities · Our relocation service wi ...
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Licensed Practical Nurse
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Cooney Healthcare and Rehabilitation Helena, MT, United States*Company & Job Description Overview:* · _Cooney Healthcare and Rehabilitation_ *is currently searching for talented LPN's to join our team* · *LPN Responsibilities:* · The LPN/LVN is responsible for providing nursing care as directed by the Director of Nursing and for supervising ...
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Registered Nurse
5 days ago
Cooney Healthcare and Rehabilitation Helena, MT, United States*Company & Job Description Overview:* · _Cooney Healthcare and Rehabilitation_ *is currently searching for talented Registered Nurse's to join our team* · *RN Responsibilities:* · * Assume the authority, responsibility, and accountability necessary to carry out the duties of this ...
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Client Service Technician
4 days ago
State of Montana Helena, United StatesClient Service Technician The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Human & Community Services Division, Office of Public Assistance. · The Office of Public Assistance (OPA) administers Temporary Assistance for Needy ...
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Travel ER
6 days ago
Medical Solutions Helena, United States$ $ wk (includes wage of ~$12.50-$12.50/hr and per diems if eligible) · click for benefits and other job details · ~$450.02-$450.12 weekly taxable income · ~$737.33 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · Are you ready to choose your ...
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Budget Analyst 2
2 days ago
State of Montana Helena, United StatesBudget Analyst The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Human and Community Services Division. · The mission of the Human and Community Services Division (HCSD) is to support families and communities by promoting e ...
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Travel ER
1 week ago
Medical Solutions Helena, United States$ $ wk (includes wage of ~$18.63-$24.65/hr and per diems if eligible) · click for benefits and other job details · ~$670.61-$887.38 weekly taxable income · ~$1302 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · This ER (Emergency Room) in RN ...
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Administrative Assistant 2
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State of Montana Helena, United StatesAdministrative Assistant The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division. · This position is responsible for providing clerical and administrative support services to Child and Family Se ...
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Technical Project Manager/Oracle 12C
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My3Tech Helena, United StatesJob/Project Description: · Job Overview: · Montana Department of Public Health and Human Services has an internally developed medical billing system which supports the Reimbursement Unit of the Business and Financial Services Division by centralizing the billing of insurance paye ...
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Human Resources Assistant 1
5 days ago
State of Montana Helena, United StatesHuman Resources Assistant At the Montana Department of Environmental Quality (DEQ), our work impacts all Montanans. Whether it's the water you drink at a restaurant or the air you breath—we provide environmental oversight, clean-up, and information to the people and businesses o ...
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Administrative Assistant
2 weeks ago
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Mechanic
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First Student Helena, United StatesFirst for a reason · First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately fi ...
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Case Manager
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Travel Dialysis RN
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State of Montana Helena, United StatesAmeriCorps, Volunteer and Interpretation Services Program Manager Please remember to attach the required documents Cover Letter and Resume listed in this announcement. Applications missing the requested documents will be considered incomplete and may not progress further in the ...
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Assistant Attorney General- Appellate
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State of Montana Helena, United StatesAssistant Attorney General- Appellate Division Overview: · The in the Montana Department of Justice is dedicated to ensuring justice and upholding the rule of law on behalf of the people of Montana. The office includes the Solicitor General's Office, Criminal Prosecution and ...
Customer Service Assistant 2 - Helena, United States - State of Montana
Description
Job Overview:
This position resides in the of .Duties include being the primary contact for internal and external customers and is the primary contact for providing information to customers about unclaimed property that has been escheated to the State of Montana. The incumbent provides information and technical assistance and resolves problems regarding taxes, fees and licenses, unclaimed property, business personal property reporting, livestock reporting, and Department web-based filing and payment processes. The position does not supervise other staff.
What can you expect from us in return for your work with our agency?
You would be a great fit for this position if you have:
Working Conditions
To be considered for any DOR position, applicants must complete and submit their application online, and upload any required documents. DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.
(All computer systems and tax guidelines will be trained on the job.)
REMOTE/TELEWORK: This position may be eligible to work from an approved worksite within the state of Montana. This position would be required to report to a Department of Revenue office assigned by the supervisor. Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisor's approval to participate in the DOR Telework Program.
Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
HOW TO APPLY
To be considered for this position, via the "Apply Online" button located on this posting.
Customer Service Assistant 2 professionals in Helena
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Sarah Elkins
I love to help people figure out what's stopping them from being successful, no matter how they defi ...