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    Customer Experience Associate - Saint Paul, United States - Hertz

    Hertz
    Hertz Saint Paul, United States

    3 weeks ago

    Default job background
    Full time
    Description
    Pay $19/HR

    This position requires you to work onsite- this is not a remote role.

    The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism.
    Qualifications:
    • 3+ years of demonstrated experience in customer service, with experience in operations and sales.
    • Rental car experience a plus.
    • Excellent customer service skills.
    • Excellent oral and written communication skills.
    • Excellent relationship-building and leadership skills.
    • Excellent problem-solving and decision-making skills.

    Apply     today and shift your career into drive for tomorrow
    Benefits and Perks:Not only do you get to be part of an organization where you Drive your Potential, Power your Passion Below are a few perks and discounts:
    • Up to 40% off the base rate of any standard Hertz rental.
    • Medical, Dental & Vision plan options.
    • Retirement programs, including 401(k) employer matching.
    • Paid Parental Leave & Adoption Assistance.
    • Employee Assistance Program for employees & family.
    • Educational Reimbursement & Discounts.
    • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
    • Perks & Discounts –Theme Park Tickets, Gym Discounts & more.

    ABOUT US
    The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. The Hertz Corporation is one of the largest worldwide airport general-use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

    US EEO STATEMENT
    At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills, and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
    Individuals are encouraged to apply for positions because of the characteristics that make them unique.

    EOE, including disability/veteran
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