Housing Occupancy Coordinator - Chicago, United States - DePaul University

Mark Lane

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Mark Lane

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Description

The Highlights:

The Department of Housing and Residence Life at DePaul University serves about 3,000 students residing in traditional-style and apartment-style residence halls on the Lincoln Park and Loop Campuses.

The Housing Occupancy Coordinator is responsible for coordinating on-campus residential agreements and assignments for Lincoln Park and the Loop, administering the housing management software, and maintaining housing wait and priority lists to prescribed supervisory standards.

The Housing Occupancy Coordinator assists the Associate Director of Housing Operations with the housing summer program.

This position also oversees the coordination of summer program lodging and assignments for summer conferences, summer groups, and summer interns.

This position will also assist the supervisor, as required, in establishing positive relationships with other university offices regarding program specific student assignments, generation of statistical reports, and coordination of communications to students interested in on-campus residential housing.

This position is responsible for Lincoln Park and Loop campus housing.


What You'll Do:


  • Utilizes housing management software to coordinate the assignment of all housing units to students relative to new agreements, room change requests, and judicial room changes. Communicates all information relative to assignments with students and staff. Coordinates the returning and transfer student room selection process each year.
  • Manages the processing of all housing agreements for new and current students, summer housing guests, as well as the processing of all housing assignment forms, including wait list, room change, room reassignment, summer and winter housing agreements. Under direction of their supervisor, processes forms on a fair and consistent basis.
  • Assists in the development and distribution of mass communications to students regarding housing confirmation, billing and meal plan information, assignment notification, and wait list updates. Coordinate communication with residents who are not enrolled and residents who have not paid fees and work with other university offices to determine their status as students.
  • Processes all housing cancellation forms for both campuses and ensures the appropriate tracking and coding of these cancellations in an effort to understand why students are leaving housing and possibly DePaul.
  • Participates in all departmental, division, and university meeting and training sessions.
  • This position is responsible for the training and supervision of 23 student employees relative to all responsible functions. Work in this role has a direct tie to Housing revenue.

What You'll Need:


  • Associate degree or certification in business or secretarial science (two year) program required; bachelor's degree in business or liberal arts preferred.
  • 3+ years of experience in administrative/secretarial positions in a university/corporate setting required.
  • Proficient in Microsoft Office Suite (Word, Excel, Access)
  • Strong verbal and written communications skills.
  • Ability to work independently and able to manage priorities and tasks.
  • Ability to effectively interact with students, parents, colleagues, vendors, University staff and faculty.
  • Ability to provide studentcentered customer service.
  • Appreciation for and commitment to multiculturalism and diversity issues.
  • Must maintain confidential information. Some evening and weekend work may be required for peak operational periods; occasional overtime during peak times expected.

Perks:


  • Working for a stable and wellknown University that values diversity and inclusion.
  • Top choice medical, dental, and vision benefits.
  • Retirement plan matching contribution of 10%.
  • Tuition waivers for employees _and _dependents.
  • Generous paid time off, sick time, holidays, floating holidays, and more
  • Full-Time Benefits

For consideration, please include a resume and cover letter.

Diversity and Inclusion Statement:


Required Background Check:


Mandated Reporting of Child Abuse & Neglect:

Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire.

A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected.


For more information, please visit the following pages:
Illinois Department of Children & Family Services (DCFS)
Illinois Abused and Neglected Child Reporting Act


DePaul University is an Equal Opportunity / Affirmative Action employer . All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic i

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