- Review and understand all existing business and operational processes for the Warehouse Management and ERP applications and work with business owners/operations team to identify opportunities for improvement and design solutions.
- Review the current production support processes on various application issues and modify the same to improve the resolution process and efficiency.
- Assist the production support team in the analysis and resolution of production incidents.
- Participate in functional and integration testing of assigned projects.
- Gather customer requirements, and turn these into well-defined product requirements and specifications.
- Partner closely with the development team to help determine the best technical implementation methods as well as execution schedule.
- Work with cross-functional stakeholders to align teams around the application vision. Maintain and track cross-application feature lists.
- Critical thinker to be able to troubleshoot issues and provide solutions, and recommendations to peers and management.
- Create documentation as needed to transition knowledge to end users and support staff.
- Provide go-live support and facilitate knowledge transition to support the team.
- Expand business process knowledge through participation in related user groups and share the insights with the development team.
- Work closely with vendor teams and ensure mature and fair interactions with their team members.
- Bachelor's degree in Computer Science or Relevant Science disciplines with an IT emphasis is required.
- A minimum of 5 years of Business Analyst / Product Manager / Product Owner experience, in either of Asset Management, Supply Chain Management, or eCommerce and Order Fulfillment areas.
- Bachelor's degree in Computer Science, Engineering, or related Science and Math discipline with an IT emphasis is required.
- 5+ years of business systems analyst or relevant work experience.
- 1+ years of professional experience working in the Supply Chain Management, Warehouse Management, and Order Fulfillment domains.
- Hands-on knowledge of SQL is a must. Strong analytical skills.
- Demonstrated ability to quickly grasp complex workflows, and business/operations processes.
- Responsible for requirement gathering, documentation, and testing of the application enhancements.
- Understanding of IIS, Web Services, Windows services, Job scheduling, and Unix commands.
- Ability to simplify complex and build consensus.
- Experience with waterfall methodology.
- Excellent written and oral communication skills to communicate with senior executives and cross-functional team members.
- Experience in working with designing tools like Visio and change management tools like Jira.
- Preferably a candidate with technical/development background transitioned to a functional role.
- SQL, SQL Server, or Oracle exp (ability to write queries and manage analysis)
- Ability to translate business requirements into technical design for developers
- Strong documentation exp
- Supply Chain, Warehouse, Order Fulfillment exp preferred - if not then they'll need to learn quick (vernacular and acronym's a'plenty)
- Self Sufficient
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Systems Analyst - Newport Beach, United States - Pyramid Consulting
Description
Immediate need for a talented System Analyst - Technical BA. This is a 06+ Contract to Hire opportunity with long-term potential and is located in Newport Beach, CA 92660 OR Buffalo,NY OR Indianapolis, IN OR Houston, TX (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:
Pay Range: $50 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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