- Responsible for supporting all phases of CRM implementation.
- Acts as a subject matter expert and is responsible for training CRM users.
- Recommends and uses feedback to provide various approaches to design to the business and engineering teams
- Creates ad hoc queries and custom reports for a variety of business needs/functions.
- Responsible for creating efficient and reliable processes for CRM data collection
- Develops thoughtful analysis in response to business needs and requests.
- Collaborates with CRM users to implement improved business practices by leveraging CRM technology.
- Serves as first-level support for all concerns related to the CRM raised by staff, collecting necessary details, and triaging the requests for the team, including first-level diagnostics.
- Acts as a CRM subject matter expert, being the primary liaison between Lugano CRM users and IT for troubleshooting and enhancements.
- Bachelor's degree or an equivalent combination of education and relevant experience.
- Strong understanding and experience with CRM; Dynamic 365 is preferred.
- Experience collaborating with internal Sales and Leadership Teams to translate growth strategies and revenue targets into CRM functionality.
- Proven history of successfully managing end-to-end CRM implementations within a rapid growth environment.
- Professional experience with providing technical support and CRM training to users with varying technical skill levels.
- Excellent written and verbal communication skills and ability to translate technical information into digestible information.
- Ability to document and manage business requirements that directly impact the advancement of business goals and objectives.
- Skilled at proactively resolving users' technical and system satisfaction issues.
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Pyramid Consulting Newport Beach, United StatesImmediate need for a talented System Analyst - Technical BA. This is a 06+ Contract to Hire opportunity with long-term potential and is located in Newport Beach, CA 92660 OR Buffalo,NY OR Indianapolis, IN OR Houston, TX (Hybrid). Please review the job description below and contac ...
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Rancho Santiago Community College District Santa Ana, United States**Business Systems Analyst** · **Rancho Santiago Community College District** · **Salary Range**: Grade 15: $72, $92,770.14/year · **Job Type**: Full Time · **Job Number**: CL · **Location**: Santa Ana, CA · **Division**: DO Educational Services · **Closing**: 5/1/2024 5:00 PM P ...
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Hexagon Agility Costa Mesa, United StatesCosta Mesa, CA US or Rialto, CA US · Driving the energy transformation is critical to reducing climate change. To limit climate risks, it is necessary to reduce the amount of CO2 released into the atmosphere. · Our IFS Business Analyst's play an important role in driving that tra ...
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Business Systems Analyst
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Hexagon Agility Costa Mesa, United StatesJob Description · Job DescriptionCosta Mesa, CA US or Rialto, CA US · Driving the energy transformation is critical to reducing climate change. To limit climate risks, it is necessary to reduce the amount of CO2 released into the atmosphere. · Our IFS Business Analyst's play an i ...
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5 days ago
Orange County Department of Education Costa Mesa, United States Full timeThe Business Services Division delivers services to support the educational programs of Orange County school districts, partnering agencies and the business community it serves. The division provides technical, advisory,and management support services to twenty-eight K-12 school ...
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Knewin Newport Beach, United StatesJob Description: · Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We are actively seeking a talented Sr. Systems Analyst to join our Distribution Partner Integratio ...
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Pacific Life Newport Beach, United StatesJob Description: · Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We are actively seeking a talented Sr. Systems Analyst to join our Distribution Partner Integrati ...
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Perfict Global, Inc. Newport Beach, United StatesAbout Us: · Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies availa ...
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First American Financial Corporation Santa Ana, United States**Who We Are**: · **What We Do**: · Seeking a techno functional Product Analyst for our wealth management value streams and technologies. In this role you will utilize your strong financial literacy and knowledge of securities, investing, trading and brokerage processes to contri ...
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Acra Lending Irvine, CA, United States Full timeAcra Lending is hiring for an IT Business Systems Analyst to join our team · The IT Business Systems Analyst reviews, analyzes, and evaluates user needs and systems · experiences to document, design, customize, and advise on building solutions that support overall · business st ...
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Aon Irvine, United StatesAON is looking for a System Analyst - Consumer Benefit Solutions · Are you looking for a systems and data related role, that will offer you an interesting variety of responsibilities, opportunities for challenge, and tremendous potential? Interested in joining a highly engaged, d ...
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Hyundai AutoEver America Costa Mesa, United States10624 – Sr. Business Systems Analyst · Purpose: · The Sr. Business Systems Analyst / Project Manager position is dedicated to project management and business systems analysis for multiple projects focused on the delivery of Telematics and Connectivity Services solutions including ...
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10624 - Sr. Business Systems Analyst
1 week ago
Hyundai Autoever America Costa Mesa, United StatesJob Description · Job Description10624 – Sr. Business Systems Analyst · Purpose: · The Sr. Business Systems Analyst / Project Manager position is dedicated to project management and business systems analysis for multiple projects focused on the delivery of Telematics and Connecti ...
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Hyundai Capital Services Newport Beach, United StatesJob Description - Associate, Business System Analyst-Digital Experience · Job Description · Associate, Business System Analyst-Digital Experience · - · ( · ) · Description · Who We Are: · Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Fina ...
Business Systems Analyst - Newport Beach, United States - Lugano Diamonds
Description
About UsGuided by our core values - The Lugano Way - our team embodies a proactive mindset that fuels our drive for success. We work with a people-first mentality and foster an environment of continuous learning and mutual growth. Our ultimate goal? To consistently find a path to YES and deliver remarkable in all we do. Through innovation, teamwork, and collaboration, we bring this to life. Join us in shaping a future of brilliance and endless possibilities.
About You
The Business Systems Analyst is responsible for supporting the growth of Lugano Sales and Customer Relationship Manager (CRM) platforms. In this role, you will assist the business and technology with the implementation, development, and system administration of the CRM system. You will have a special focus on collaborating with Leadership, Sales, and Revenue Management Teams to understand Lugano's sales goals and strategies, and then translate those into CRM functionality. Ultimately, you will be responsible for all day-to-day operations within the CRM system.
What You Will Do
Targeted base compensation is $100,000 plus annual bonus. The total compensation package is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Our Work Environment
Our workplace is clean, orderly, appropriately lighted and ventilated with the proper safety compliance. Noise levels are considered low and daily physical activities are considered light: office work, seldom lifting up to 25 pounds, bending, stooping, kneeling, or walking. Employees must have the stamina to work long hours if assigned. Hours and days of work may vary by position. Reasonable accommodation may be made to allow people with disabilities to perform the essential functions of their job within the environment.
Our Benefits
Lugano Diamonds is a fast-growing company with many opportunities for you to master your craft and grow your career. We are proud to offer employees a generous compensation package that includes commission and bonus plans for all employees, multi-option healthcare plans, 401k with match, and paid time off. Join the team and carve your own path to the future.
Being You at Lugano
Lugano is committed to creating a diverse work environment that recruits and rewards employees based on capabilities and performance. We are inclusive, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Join Our Team - Where People, Leadership, Innovation, and Passion come first.
CCPA disclosure notice here.
Business Systems Analyst professionals in Newport Beach
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Paul Beltran
B.S. Software Development, CompTIA Project+, ITIL Foundation, CompTIA A+, CIW User Interface Designe ...