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    Medical Office Call Center - Raleigh, United States - Raleigh Capitol Ear, Nose, and Throat

    Raleigh Capitol Ear, Nose, and Throat
    Raleigh Capitol Ear, Nose, and Throat Raleigh, United States

    1 week ago

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    Description

    Job Title: Call Center Representative at Raleigh Capitol Ear, Nose and Throat

    Raleigh Capitol Ear, Nose and Throat is currently seeking dedicated individuals to join our dynamic call center team. If you thrive in a fast-paced environment and enjoy assisting patients, this position might be a perfect fit for you.

    Requirements:

    • Ability to handle a high volume of calls daily
    • Friendly demeanor and excellent communication skills
    • Patient advocacy mindset
    • Attention to detail and strong multitasking abilities
    • Team player attitude

    Responsibilities:

    • Insurance verification
    • Chart preparations
    • Scheduling appointments
    • Handling inbound and outbound calls
    • Assisting with check-in and check-out procedures as needed

    This is a full-time position with working hours from Monday to Friday, 8:00 am to 5:00 pm.

    Benefits:

    • 401K
    • Health insurance
    • Life insurance
    • Dental insurance
    • Vision insurance
    • Paid time off
    • Holiday pay

    Required Skills: customer service, typing, Microsoft proficiency, time management



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