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    Network Engineer - San Antonio, United States - RX-Technology

    RX-Technology
    RX-Technology San Antonio, United States

    3 weeks ago

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    Description

    Looking for a new opportunity with a company that promotes growth from within? Are you open to new challenges and looking to make a difference in your work environment? Rx Technology is a growing IT company located in the heart of Texas with clients across the country and internationally looking for employees that want to make a difference at their place of work. We are exploding We are a company that you can grow with. We take pride in employee development and promote an energetic workplace.

    Job Purpose

    Perform systems management and integration functions.

    • Establish and maintain IT and digital communication infrastructure, encompassing wireless, WAN, and LAN networks.
    • Design, develop, and/or integrate proven solutions for vast portfolio of commercial and public customers.
    • Administer and manage digital communication software, including email, user credentials, network access, and troubleshooting for existing staff.
    • Train new employees to navigate company IT network systems and ensure their familiarity with communication protocols.
    • Plan projects, defining scope, documentation, and time management to ensure timely project completion.
    • Safeguard networks against malware and viruses, proactively identifying vulnerabilities and enhancing security measures in response to evolving cyber threats.
    • Provide technical support and guidance to staff members.
    • Conduct analysis and gather data to identify opportunities for communication network enhancements.
    • Collaborate with third-party providers to ensure optimal network performance.
    • Serve as an escalation point for Support Desk personnel.
    • Uphold and update certifications in Network and Security technologies.
    • Assume a leadership role within the Managed Service Provider (MSP) and aid in training Support Desk staff.
    • Design and architect networks within specified project timelines.
    Qualifications:
    • Bachelor's degree in Management Information Systems (MIS), Information Technology (IT), a related field, or equivalent experience.
    • 5-10 years of experience in IT network systems, encompassing TCP/IP, DNS, DHCP, ISP, along with proficiency in VOIP phone support and physical/virtual server networking.
    • Current Cisco, Meraki, Fortinet and Palo Alto certifications highly preferred
    • Ability to get CCNP within 6 months
    Physical/Other Requirements:
    • Ability to sit or stand for 4-8 hours during technology operations, such as handling calls.
    • Constant use of fingers and hands for peripheral devices, office equipment, and electronic devices.
    • Average visual acuity for document preparation, computer operation, and machinery use.
    • Regular lifting, transferring, or moving objects up to 50 lbs. daily.
    • Occasional travel for RX Tech events or business development activities.
    • Maintenance of current certifications and participation in training courses and seminars.
    Working Conditions:
    • Monday to Friday, 8 am to 5 pm, in a professional indoor office environment.
    • Flexibility for extended hours during critical periods or special projects.
    • Willingness to work weekends or after-hours support during special projects.
    • Collaboration in an open team environment.
    Intellectual Activities and Requirements:
    • Effective communication of detailed instructions and ideas.
    • Comprehension, retention, and exchange of basic instructions and information.
    • Organizing thoughts and concepts into understandable terms.
    • Consistent attendance, punctuality, and participation in training and development opportunities.
    • Availability to accommodate required work schedules.
    • Reliable transportation to and from work.
    • Adaptability to sudden schedule changes for enhanced customer service.
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