- Create a welcoming and hospitable environment for guests.
- Set up and close the pool deck each shift according to Auberge standards.
- Assist guests with arrival to spa treatments on time
- Introduce first-time guests to facilities and services
- Provide Food & Beverage service to guests in lounges and cabanas
- Present the menu with helpful explanations of dishes and beverages
- Take accurate food and beverage orders, input into POS system
- Serve drinks and food promptly, ensuring cleanliness of Pool areas
- Act as a liaison between guests, management, service staff, and the kitchen
- Demonstrate professionalism and attentiveness throughout the dining experience
- Perform side work and provide pool amenities
- Contribute to safety and sanitization protocols for a healthy work environment
- Provide the pool area with fresh, clean towels and remove dirty towels and other items from the pool area
- Ensure dirty linens are taken to laundry nightly and clean linen is always stocked
- Replenish the beverages as necessary and check with guests for overall satisfaction.
- Provide guests with "surprise and delights" hourly during their pool experience.
- Report any and all maintenance issues to management regarding pool/umbrellas/furniture/etc
- Rate of pay - $23.00 per hour + tips.
- Minimum of one year experience in the foodservice/hospitality industry.
- Good knowledge of food and wine. Experience at a luxury hospitality property.
- Must be of minimum age to serve alcohol.
- Superior professional appearance and manner, good character to work in a fast-paced team.
- Ability to work a flexible schedule, including weekends and holidays, according to department needs.
- Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.
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Server - Spa Pool - Napa, United States - Auberge Resorts
Description
Company DescriptionA private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalize those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty.
Job Description
The Spa Pool Server is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas.
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
