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    Lockbox Bank Operations Specialist - Memphis, United States - First Horizon Bank

    First Horizon Bank
    First Horizon Bank Memphis, United States

    1 month ago

    First Horizon Bank background
    Description

    Location:
    On site at location listed in job posting.

    Summary:


    As a Lockbox Bank Operations Specialist - Weekend Shift Lead Clerk, you will be responsible for the flow of the work by leading the team to getting things done according to the process.

    You will be required to operate a variety of equipment such as the XDS and Opex 3690, 150 and MPS30.

    Through the utilization of this equipment, you will, presort, open, and extract incoming check remittance payments as well as perform routine maintenance and cleaning of the equipment.

    You may also be involved in guiding the team when the supervisor is not in the office. You will be required to communicate daily with the supervisor and other clerks on your team and other teams. You may be required to train others on your team.

    Working in this high-speed environment, you will need to meet production and quality standards, so accuracy and attention to detail are imperative.


    Essential Duties and Responsibilities:
    Operating Imaging/Extraction Equipment (OPEX 3690)
    Preparing batches of work by extracting checks and remittances from envelopes
    Inputting data into the system while following standard operating procedures and customer specific instructions for processing
    Verifying negotiability of checks through customer specific instructions for processing
    Balancing/reconciling electronic and paper documentation
    Demonstrating proficiency in all complexities, processing modes and department equipment
    Maintaining site productivity and quality standards
    Contributing to meeting team goals in addition to individual responsibilities
    Ensuring that all customer and bank guidelines are followed as related to operations, internal audit and security, and general practices
    Remittance Processing or banking operations experience preferred
    Ability to analyze and comprehend client's standard operating procedures and instructions
    Intermediate computer skills.
    Intermediate Qwerty keyboard usage and basic 10-key data entry
    Production environment focused around meeting deadlines and quotas
    Attention to detail with accuracy and good eye-hand coordination
    Ability to lift up to 15-20 pounds
    10,000 KPH
    45 WPH
    Ability to pay attention to detail
    Must be able to work overtime as required
    Ability to sit and stand for long periods of time
    Flexibility and willingness to learn and be utilized in all areas of operation
    Open minded with a positive attitude

    Work Schedule Days:
    Friday – Tuesday (days)

    Time: 5:00am – 2:00pm
    Overtime as needed

    About Us

    First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.

    With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States.

    Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S.

    First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S.

    Bank.
    Benefit Highlights

    Medical with wellness incentives, dental, and vision
    HSA with company match
    Maternity and parental leave
    Tuition reimbursement
    Mentor program
    401(k) with 6% match
    More Corporate Diversity Commitment:


    We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve.

    We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

    Follow UsFacebookX formerly TwitterLinkedIn Instagram YouTubeEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

    41 CFR c)
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