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Dana Point

    Care Coordinator - Dana Point, United States - Healthy At Home Caregivers

    Healthy At Home Caregivers
    Healthy At Home Caregivers Dana Point, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionDescription:
    • Answer potential client inquiries, perform in home assessments and conduct home visits to existing clients to ensure excellent care is provided and needs are met.
    • Responsible for creating and updating care plan for clients. Coordinating with caregivers and family members while anticipating needs, solving challenges and addressing concerns that may arise between clients and caregivers.
    • Work closely with our scheduling coordinator in maintaining client schedules to ensure the client and caregiver are matched based on preferences & qualifications.
    • Assist with introductions and training for family members and clients as well as caregivers.
    • Follow all office communication and documentation protocols and maintain confidentiality of all information pertaining to clients and employees.
    • Phone support.
    • Perform ad hoc tasks that may be assigned.
    • Reach out to facilities, doctor's office, senior center etc. to establish referral sources.
    Requirements:
    • High School graduate or equivalent. Bachelor's degree preferred.
    • Minimum of one to three years of experience in a similar position strongly preferred.
    • Positive, outgoing, detail oriented, must have strong organizational skills and ability to build strong relationships with clients and caregivers.
    • Exceptional customer service, ability to problem solve and work in challenging situations and communicate effectively with concerned parties.
    • Ability to communicate clearly, both orally and in writing.
    • Knowledge of WellSky system preferred.
    • Willingness to spend extended periods in the field with driving as a requirement.
    • Ability to pass background checks, possess 2 valid ID's (passport, driver's license, or social security card), complete home care aide registration
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