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New York City

    Bilingual Enrollment Coordinator - New York, United States - Uncommon Schools

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    Full time
    Description

    Company Description

    Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We take pride in the diversity of our schools, with over 60% of our teachers and staff identifying as people of color. Currently, Uncommon oversees 53 schools across five cities: Boston, Camden, New York City, Newark, and Rochester, serving more than 20,000 students. Our graduates have a remarkable success rate in college enrollment and completion, thanks to our comprehensive academic, co-curricular, and social-emotional learning approach.

    Job Description

    The Enrollment Coordinator for NYC Enrollment is a key role that requires fluency in Spanish. Reporting to the Manager of Enrollments, this position involves communicating with potential families and handling administrative tasks. The primary responsibilities include conducting outreach calls to Spanish-speaking families, managing the enrollment systems, and offering support at community events.

    Key Responsibilities:

    • Speak knowledgably about Uncommon's offerings to prospective families
    • Assist families with the application process and provide necessary resources
    • Utilize Salesforce CRM for updating lead records and maintaining communication history
    • Support families in completing applications and scheduling school tours
    • Act as a bridge between families and office managers

    Qualifications:

    • Associates Degree required
    • 2 years of professional experience, including customer service, administrative work, and call center experience preferred
    • Proficiency in Outlook, Excel, Google Drive, SchoolMint, and Salesforce

    Additional Information

    Uncommon Schools values its people and strives to offer a compensation package that reflects our commitment to equity and transparency. The hourly offer for this position is approximately $21.63, with room for growth based on experience and qualifications. Additional benefits include:

    • Matching 403(b) retirement savings plan
    • Flexible health insurance options
    • Financial planning assistance and programs
    • Mental health support and wellness benefits
    • Equal employment opportunities and commitment to diversity and inclusion

    We are dedicated to creating an inclusive environment for our students and staff, fostering meaningful conversations about diversity and providing necessary accommodations for individuals with disabilities during the hiring process and employment. Uncommon Schools is an equal opportunity employer that promotes a fair and supportive workplace for all.



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