- Under close supervision, performs routine tier-one Helpdesk computer support and responds to user requests. Will assist users in resolving problems through diagnosis and discussion of the particular problem. Will take the necessary steps to recognize the problem, isolate, and resolve the problem. Typically resolves problems of a moderate level of complexity, referring more difficult problems to senior-level personnel.
- Performs basic workstation and network troubleshooting analysis and problem resolution.
- Performs basic hardware and software installation.
- Performs computer and peripheral (printer, A/V, etc.) setup and maintenance.
- Assists with backup, archiving, and restoration of data and electronic media.
- Occasional travel may be required.
- Valid driver's license required. May be waived for international assignments.
- Bachelors degree in computer related field and little or no experience or Associates degree in computer related field with two years of experience required.
- Basic knowledge of computer systems and prevailing office software required.
- Some experience in computer support or customer service desired.
- Salary Range: $50,000 - $55,000/year depending on location, education, experience, and any certifications that are directly related to the position.
- Benefits include health, dental and vision insurance, life insurance, 401K, PTO & paid holidays.
- 99% - our CEO's approval rating on Glassdoor
- 95% -employees who would recommend SSOE to a friend on Glassdoor
- 9/10 clients surveyed report they would recommend us to a colleague
- A collaborative and supportive culture where you're not just a number - you're a critical and highly valued member of our team.
- As part of a multi-discipline team you will experience exciting projects from start to finish and interface directly with some of the most forward-thinking clients in the world.
- A mindset of continuous learning where you are encouraged to ask questions, bring fresh ideas to the table, and pursue your professional development goals
- A diversity of market sectors, project types, and geographic locations that help insulate your career from economic ups and downs
- A formal career path and real opportunities for advancement
- A holistic approach to compensation and benefits that supports your physical and mental health, encourages work-life balance, and empowers your career advancement and financial success.
- Flexible work environment that provides the opportunity to work both in and out of the office.
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Computer Technician - Hillsboro, United States - SSOE, Inc.
Description
OverviewSSOE is looking for a highly skilled and motivated Computer Technician in our Hillsboro office. This will be an onsite position and will require daily commuting to our Hillsboro, OR location. Local applicants are encouraged to apply.
What Makes SSOE a Great Place To Work
You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in technology. Those are the achievements of a company that rewards talent and effort in ways that mean the most to the individual.
When you work at SSOE, you work with the best and you're a part of something bigger than yourself. And providing the best possible workplace for our employees gives us a competitive advantage-helping us attract and retain top talent and drive better business results.
Responsibilities
The following duties are typical of the position, but are not all encompassing. Responsibilities include those required to deliver quality service on schedule and within budget in a team environment. This will be an onsite position and will require daily commuting to our Hillsboro, OR location. Local applicants are encouraged to apply.
