Warehouse Associate-twl Order Drop - Hanover, United States - Carrier Enterprise
Description
Warehouse Associate-Order Drop - Distribution Center Team
Location:
Hanover, Maryland
Role:
Full-Time (with great benefits package)
- Communicate with the Hub Manger to ensure all tickets for OEs/WTs are "dropped" to the floor for processing.
- Multitasking with logistic planning on a daytoday basis with 80% computer work.
- Order cutoff management/COD order management.
- Balance workload across team members.
- Work with CE Hub Manger to assist with scheduling 3rd carriers for product deliveries.
- Ensure RMs in "Picked" status have scheduled pickups.
- Research/resolve Order Drop Manager exceptions (Zero Picked Orders, Orders Skipped on Drop, and Ship Complete Hold Orders).
- OE/WT research/POD research.
- Assist CE Hub Manger with Open Order Reports (CSD
- ICRZT & TWL Outstanding Order Report).
- Generate daily productivity report and record transactions in location specific Productivity Tracker spreadsheet.
At
Carrier Enterprise (CE), we proudly distribute industry leading Carrier, Bryant, Payne and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies, and accessories.
As a joint venture between Watsco and Carrier, we are part of one of the largest HVAC Distribution Network in North America.
CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada. We strive to deliver the best products with best-in-class customer service.Mission:
At CE, our associates create an exceptional customer experience by providing innovative solutions to propel business forward. We accomplish this by exemplifying our core values safety, integrity, teamwork, innovation, service-minded, and community oriented.
Requirements:
- Receives shipment, reviews details shipping and handling documentation
- Scans received materials and inspects for accuracy and damage, documents shipment details and reports on items received in the CE inventory system
- Stores materials/equipment
- Upholds environmental health and safety standards
- Works closely with internal customers Store Associates and Sales Managers)
- Provides excellent customer service to external customers (mechanical contractors; dealers, owners)
- Requires forklift driving and handling to load and unload product
- Follows safety procedures and training to ensure a safe and productive work space
- Willing to work a daily schedule from approximately 3pm (some teams may plan a work schedule that can flex to support the business needs.)
- May have opportunity for day shift if noted as well
- High School diploma or GED required
- Minimum 23 years of warehouse operational experience
- Experience in the HVAC or similar industry supporting parts and material is preferred, but not required
- Good communication (written and oral) and interpersonal skills
- Basic computer skills
- Proven commitment to customer service and a safe work environment
- Must be teamoriented and willing to work with a diverse group of coworkers
- Preemployment Background and Drug Screen required for all hires
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