General Manager - Easton, United States - Boyd Group Services Inc

Boyd Group Services Inc Easton, United States

1 week ago

Description

Bath, Pennsylvania

We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.

Job Description:
Position Overview

Are you someone with automotive industry or management experience that would like to grow your career? Gerber is looking for the next General Manager to lead one of our collision repair centers.

This is a great opportunity for candidates with a few years of automotive industry, retail, leadership or management experience who can help us WOW our customers and motivate our team members to provide safe, high quality repairs.

Job Responsibilities

Lead team to WOW all external and internal customers through consistent execution of proprietary WOW (Wow Operating Way) Operating Way process
Meet or exceed Key Performance Indicators including CSI, profitability, cycle time, etc
Coach, manage and develop on-site team members
Foster relationships with insurance partners and preferred vendors
Manage and maintain the operating budget for designated collision center
Forecast, target and track monthly sales, profit and expense objectives
Maintain a clean and organized facility
Monitor shop facilities, equipment and resources
Direct daily production meetings/walks to confirm through-put and delivery dates
Facilitate monthly Health & Safety and staff meetings
Participate in monthly leadership and manager meetings.
Attend ongoing training, information sessions and workshops
Ensure all Team Members participate and keep current on all trainings including I-CAR, KPA Safety training, etc

Qualifications

2+ years of experience in a similar management/leadership role; automotive industry experience a plus
Exceptional problem-solving and communication skills
Proficiency with estimating systems and insurance direct repair guidelines
Ability to lead and motivate staff to reach common goals
Experience managing a budget or monthly sales a plus
I-CAR or ASE Certifications are a bonus

Keywords

Automotive, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, DRP, adjuster, appraiser, service advisor, writer, customer, manager, leader, management, career, potential, manager, trainer

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