Management Support Specialist - Midland, TX, United States - PermiaCare

PermiaCare Midland, TX, United States

1 week ago

Description

42 per hour. Sign on bonus may be available.

Shift :
M-F 8am - 5pm; Driving required : Travel required : Settings : office, field

Peer Specialists provide services under the Certified Community Behavioral Health Clinic (CCBHC) model which offers a more comprehensive, holistic, and integrated model of treatment.

Mental Health Peer support services are services designed and delivered by individuals who have experienced a mental challenge and are in recovery or family members of those who have experienced a mental health challenge and are in recovery.

Peer support services foster hope and promote a belief in the possibility of recovery.

The Mental Health Peer Specialist assists individuals with mental illness throughout the recovery process, helps individuals gain skills to promote recovery, helps individuals access resources, and helps individuals regain confidence to succeed in society.

Mental Health Peer Specialists will work closely with other staff to help individuals navigate services entry, close gaps in services, provide transportation, and to access resources in the community.

By providing assistance in a non-judgmental and compassionate manner, this position helps individuals to better understand their own situations and develop coping mechanisms to make positive change.

This position works independently, under limited supervision, reporting major activities through periodic meetings.
Registration, Certification, Licensure or other

Qualifications Required:

Provide direct support services to clients as directed by supervisor including help patients navigate PermiaCare and other systems within the community, use evidence-based models to enhance the delivery of peer support services, transport individuals, assist with understanding and communicating with medical personnel.
Provide indirect support services to clients as directed by supervisor.
Provide individual and group peer support services to consumers with severe and persistent mental illness (if applicable.)
Provide emotional support and encouragement to peers who are struggling.
Listen to peers and offer advice or resources to help them cope with difficult situations.
Assist peers in identifying and accessing available resources in the community.
Document peer interactions, conversations and progress.
Meet unit performance measures or targets.
Coordinate services to designated caseload.
Enter accurate and appropriate documentation of services within timeframe required.
Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements.
Adhere to the Code of Conduct and Standards of Behavior policy requirements.
Answer phone, collect phone messages and respond to requests timely and accurately.
Display professionalism when representing PermiaCare and the program in the community.
Maintain compliance with legal requirements and company policies and procedures.
Complete all training as assigned prior to due date.
Fill in for other Peer Support Specialists as needed.
Apply knowledge of the Medicaid covered services for this position, the proper application of these services, and the codes used to describe these services.
Engage in direct work with clients and in indirect work that supports their work with clients. Direct work includes advocacy, connecting to resources, experiential sharing, building community, relationship building, group facilitation, skill building/mentoring/goal setting, and socialization/self-esteem building.
Participate in community activities and/or attends community meetings as needed.
Knowledge of Medicaid, Medicaid covered services and the proper application of these services.
Ability to provide support to individuals in a non-judgmental and compassionate manner.
Knowledge of community resources.
Ability to express self clearly and effectively, orally and in writing.
Exceptional customer service skills, including positive attitude.
Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR).
Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed.
Ability to maintain highly confidential information.
Ability to plan and schedule work and implement directives without constant supervision.
Model professionalism by appropriate dress, language, ethics and work habits.
This position may require travel to agency program sites, community and residential sites, and/or locations outside the PermiaCare catchment area. Operating office equipment
May require some travel after hours and overnight.

Travel

Working alone

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.

This job description does not constitute an employment contract with PermiaCare.

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