Group Lead, Pat Transport - Orlando, United States - Orlando Health
Description
Position Summary
This Team Member needs to be a self-motivated leader that is able to direct and coordinate activities of other Transportation Services personnel within patient care and ancillary support areas of the hospital and report any problems to the appropriate personnel. Provide training and operational orientation for all new staff members. Assist in ensuring staff compliance with all hospital and departmental proficiency training requirements.
Responsibilities
Essential Functions
Team Member must be able to perform the following tasks and possesses the following knowledge, skills, and abilities:
Direct daily functions of the Patient Transportation Department
Possess excellent customer service and service recovery skills
Able to dispatch and efficiently manipulate and coordinate Transport Tracking and paging system while effectively
communicating with patient care providers throughout the facility and Patient Transportation staff
Understands all intricate aspects of Patient Transportation.
Performs daily technical, safety, quality and productivity audits on Patient Transportation staff
Perform preventive maintenance and make needed repairs on wheelchairs and stretchers. Maintain accurate records of all
maintenance performed
Deliver and/or pick up clean/dirty clinical equipment. Clean, sort, and re-tag equipment for replenishment in back up rooms on
each unit. Deliver broken equipment to the Biomedical Engineering Department for repair
Maintain a database of equipment inventory and repair records for equipment replacement.
Demonstrate initiative and creativity to continuously improve services, departmental and interdepartmental processes, and any
other activities that affect quality
Plan, organize, and render care for (neonate, pediatric, adolescent, adult, geriatric) patients within an assigned area
Detailed knowledge of facility
Qualifications
Education/Training
High School graduate or equivalent required.
Licensure/Certification
Maintain current Basic Life Support (BLS) certification by the American Heart Association.
If required for area, must complete and be certified in National Child Passenger Safety Certification (CPS) by Safe Kids USA –
Experience
One (1) year of experience as a transporter or one year leadership experience.
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