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    Certified Clinical Medical Assistant - Knoxville, United States - HealthStar

    HealthStar
    HealthStar Knoxville, United States

    3 weeks ago

    Default job background
    Description
    Benefits:
    • Medical
    • Dental
    • Vision
    • 401(K)
    • 401(K) matching
    • Life and Disability
    • Paid time off
    Essential Functions: Clinical
    • Clinical responsibilities include patient triage (weight, blood pressure, temperature readings, updating medication list and obtaining and documentation of chief complaint).
    • Responsible for electronic patient prescription services including communication with pharmacies and verification of all medical prescriptions.
    • Must be knowledgeable of EMR.
    • Responsible for phlebotomy and EKG's.
    • Answers telephone, screens calls, retrieves voicemails, returns patient calls.
    • Responsible for pre-certing requirements for all procedures.
    • Responsible for calling patients in regards to lab results.
    • Responsible for maintaining daily logs.
    • Answers questions regarding patient appointments and testing.
    • Responsible for communication with patients regarding patient information and education regarding procedure preps.
    • Responsible for scheduling procedures and certain medical tests and referral appointments by scheduling dates, times and locations, coordinating and rescheduling as necessary.
    • Responsible for scheduling appointments, verifying all necessary information such as demographics and insurance information in the patient medical record or file.
    • Assists other staff as directed.
    • Responsible for other job functions as directed.
    • Knowledge of nursing principles and protocols and all aspects of medication names and prescribing.
    • Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality as directed by HIPAA standards.
    • Knowledge of medical chart reporting and records.
    • Attends meetings as required.
    Essential Functions: Clerical
    • Greets and registers patients in prompt, pleasant, and courteous manner.
    • Responsible for preparation of patient medical records for daily appointments.
    • Responsible for collecting all co-pays and small balances and balancing drawer daily
    • Updates profiles on the patients.
    Skills/Abilities:
    • Must be skilled in customer service and have a pleasant and courteous demeanor while dealing with all patients and callers.
    • Must be well organized and detail organized and be able to work independently without much supervision.
    • Must have skills in critical thinking, communication, influence and decision making.
    • Must have the ability to work cooperatively as a member of office staff and team
    • Must demonstrate current competencies applicable for the position such as typing or data entry
    • Knowledge of phone system, copiers and fax machines.
    • Must be able to respond to stressful or emergency situations in a calm and effective manner.
    Mental/Physical Requirements:
    • Daily standing, walking, squatting, bending, and maneuvering.
    • May require lifting up to 50 pounds
    • Stress can be triggered by workload and difficult patterns
    Qualifications:

    Education:
    • High School Diploma
    • Medical Assistant Training
    Licenses & Certifications:
    • Current CPR Certification
    • Certified Clinical Medical Assistant Certification
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