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    IT Service Desk Technician - Kansas City, United States - Marathon TS

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    Description

    Job Description

    Job Description

    Marathon TS is seeking Service Desk staff to join our team.

    Job Description:

    • Conduct operations in support of the Enterprise Service Desk.
    • Execute scripts and answer calls.
    • Troubleshoot, resolve, and/or escalate technical issues.
    • Open and close tickets.
    • Correlate events and incidents for management of Information Technology (IT) Services.

    Qualifications:

    • High School Diploma or GED and 1 year of experience
    • Security+ CE Certification (required)
    • Secret Clearance or the ability to be sponsored for a Secret Clearance
    Company DescriptionMarathon TS provides a full range of professional services for clients that require support from professionals with specialized skills and experience in a specific technical area or subject matter. Marathon TS also provides IT solutions, including strategy, operations, transformation and mission support.

    Company Description

    Marathon TS provides a full range of professional services for clients that require support from professionals with specialized skills and experience in a specific technical area or subject matter. Marathon TS also provides IT solutions, including strategy, operations, transformation and mission support.


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