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    Desktop Support Technician - Kansas City, United States - Insight Global

    Insight Global background
    Description

    Must Haves:

    • 2+ years of professional IT support- helpdesk/service desk/ desktop support experience
    • In lieu of professional experience, a bachelor's degree and/or professional certification
    • Experience utilizing ticketing systems, ServiceNow preferred
    • Documentation oriented
    • Go-getter and good customer service personality

    Plusses:

    • A+ or similar certification highly preferred
    • SCCM
    • Microsoft Intune

    Day to Day:

    A client of Insight Globals is looking for a desktop technician to join their team in the Kansas City, MO area/ In this role you will serve as first point of contact for any IT-related issues, troubleshoot devices (PC, laptops, printers, etc.) and document tasks. This role is a 6 month contract to hire with the possibility of extensions and will be on site in Kansas City, MO.



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