Jobs
>
Kansas City

    Support Services Technician - Kansas City, United States - Dairy Farmers of America

    Dairy Farmers of America
    Dairy Farmers of America Kansas City, United States

    3 weeks ago

    Dairy Farmers of America background
    Description

    Position : Support Services Technician

    Location : Kansas City, Kansas

    Requisition ID: : 26251

    General Purpose:

    Provide first-level technical support of computer software and hardware products and services. Respond to and diagnose problems through discussions with users. This includes problem recognition, research, isolation, and resolution steps. Resolve basic to moderately complex problems while referring more complex problems to senior level technicians. Assist users inquiring how to use specific software, electronic mail, or operating systems. Use existing processes and tools (e.g., problem management database and help desk systems) to proactively support office staff and equipment. This position is a remote position. The analyst will be working from home after the initial training period of 6-8 weeks in the office.

    Job Duties and Responsibilities:

    • Work remotely performing troubleshooting, repairs, and deployment of Windows and Apple products
    • Work daily with internal customers via phone, chat, email, and occasional walk by
    • Accurately record all work and troubleshooting in tickets
    • Maintain positive, professional attitude at all times
    • Perform troubleshooting on mobile devices, iPhone/iPad and Android.
    • Perform troubleshooting on Network Printer and Multifunctional Devices
    • Work daily with Active Directory with knowledge on resetting passwords and assigning users and computers to groups.
    • Perform troubleshooting on remote VPN connectivity
    • Perform troubleshooting on network drive access
    • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.

    Minimum Requirements:

    Education and Experience

    • Associate degree in related field of study preferred
    • Bachelor's Degree preferred
    • 1-2 years of experience in MS Windows environment handling calls on break/fix support
    • Experience using and troubleshooting MS Office (O365) products
    • Experience using ticketing systems, ServiceNow preferred
    • Experience managing and troubleshooting Windows 10 workstations
    • Certification and/or License preferred.

    Knowledge, Skills and Abilities

    • Able to demonstrate superior customer service skills
    • Able to communicate and translate complex technical topics into easy-to-understand concepts
    • Able to communicate clearly and effectively, both verbally and in writing
    • Able to clearly document technical processes
    • Able to proficiently manage and troubleshoot Microsoft desktop operating systems
    • Able to ask directed and logical questions to determine problem causation and follow documented processes to a successful resolution
    • Working knowledge of Active Directory Users and Comp
    • Working knowledge of Apple products including iPhone, iPad and Mac Computers
    • Must be able to read, write and speak English

    An Equal Opportunity Employer

  • Phoenix Industries

    Service technician/electrician

    1 week ago

    Phoenix Industries Midwest City, United States

    Service Technician/Electrician (M/F/D) · Location: Bonn, Midwest City · Type of Employment: Full-time · Working Hours: 40 hours per week · About KPS Prüfservice · KPS Prüfservice is one of the leading companies nationwide in the field of electrical equipment testing. Our focus is ...

  • Preston Refrigeration

    Service Technician

    2 weeks ago

    Preston Refrigeration Kansas City, United States

    Location: Various facilities across the United States · Summary: · The Service Technician position is responsible for traveling to various customer facilities across the United States to perform highly diversified duties to install, repair, maintain & test facility equipment acc ...

  • EAM-Mosca Corp.

    Field Service Technician

    3 weeks ago

    EAM-Mosca Corp. Kansas City, United States

    EAM-Mosca Corp., Hazle Township PA, a dynamic market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions, is seeking a Field Service Technician for the Kansas City, KS region. · EAM-Mosca is privately held and retains a unique, focu ...

  • Van Subaru

    service technician

    2 weeks ago

    Van Subaru Kansas City, United States

    Job Description · Job DescriptionVAN SUBARU · Van Subaru is now hiring Automotive Service Technician in Kansas City. We are opening a brand new Facility adding 16 STALLS & STATE OF THE ART FACILITY · View job listing details and apply now. Van Subaru is hiring now for experienced ...

  • VineBrook Homes, LLC

    Service Technician

    2 weeks ago

    VineBrook Homes, LLC Kansas City, United States

    RESIDENTIAL MAINTENANCE TECHNICIAN-PROPERTY MANAGEMENT · Company Vehicle Provided · When you join VineBrook Homes, LLC. you join a diverse and growing team of talented professionals who are changing the property management industry. VineBrook is an internally managed real estate ...

  • Saunders Staffing Agency

    Service Technician

    3 weeks ago

    Saunders Staffing Agency Kansas City, United States

    Job Description · Job DescriptionTechnician Duties: Service, diagnose & repair Chillers, Boilers, Cooling Towers, fire/sprinkler, plumbing, electrical, and Commercial HVAC equipment. · Technician Pay: $25-$36/hr. ($52,000-$75,000) · Background Check: Yes, 3year felony background ...

  • Oakes Buick GMC

    Service Technician

    5 days ago

    Oakes Buick GMC Kansas City, United States

    Job Description · Job DescriptionWe are looking for a Service Technician to join our growing team The right candidate will have a strong service technician background and ASE certified. The day-to-day duties include performing work on specific repair orders and diagnosing what re ...

  • Insight Recruitment, LLC

    Service Technicians

    1 week ago

    Insight Recruitment, LLC Kansas City, United States

    Job Description · Job DescriptionAre you a Service or Install Technician, who feels stunted by your current job? Would you like to ADD MORE to your current skills inventory list that would complement your existing skillset? If so, then read on · We have several opportunities for ...

  • Yoshi

    Service Technician

    4 weeks ago

    Yoshi Kansas City, United States

    Job Description · Job DescriptionJob Overview · Yoshi is a fast-growing auto service company and is seeking Service Technicians-Detailers. The job will consist of cleaning and detailing cars, trucks, and SUV's five days a week, with a daytime schedule. We are looking for reliable ...

  • Gage Machine Tool

    Service Technician

    1 week ago

    Gage Machine Tool Kansas, United States

    Job Description · Job DescriptionWe are seeking a CNC Service Technician to join our growing team You will Install, maintain and repair industrial production and processing machinery. · Responsibilities: · Repair, install, and adjust various manufacturing equipment that includes ...

  • AVANTI RESIDENTIAL LLC

    Service Technician

    5 days ago

    AVANTI RESIDENTIAL LLC Kansas City, United States

    Job Description · Job DescriptionDescription:Community Name: Arte KC · Unit Count: 341 · Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big ...

  • Tri-State Equipment

    Industrial Service Technician

    2 weeks ago

    Tri-State Equipment Kansas City, United States

    Tri-State Overhead Crane continues to grow our customer base we are on the lookout for a strong service technicians to be part of our team We are a crane and material handling equipment fabrication and service company. We've been independently owned company for over 60+ years, ba ...

  • Gpac

    HVAC Service Technician

    2 weeks ago

    Gpac Kansas City, United States Full time

    Gpac is partnered with a well-established company in the HVAC, Plumbing, and Piping industry. We are currently seeking experienced and enthusiastic individuals to join our team as HVAC Service Technicians. This is an amazing opportunity to showcase your skills and grow your caree ...

  • Trailside RV

    RV Service Technician

    2 weeks ago

    Trailside RV Kansas City, United States

    Service Technician – RV · We run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offe ...

  • Firestone Complete Auto Care

    Sales and Service Technician

    6 days ago

    Firestone Complete Auto Care Kansas City, MO, United States Full time

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locati ...

  • Dormakaba Group

    Field Service Technician

    5 days ago

    Dormakaba Group Kansas City, United States

    POSITION OVERVIEW · dormakaba is seeking a Field Service Technicians based in Kansas City, KS. This position will be responsible for the install and service of a variety of doors, equipment, and control devices. · HIRING SALARY RANGE: $22 - $30/hr. (Salary to be determined by t ...

  • EAM-Mosca Corp.

    Field Service Technician

    2 weeks ago

    EAM-Mosca Corp. Kansas City, United States

    EAM-Mosca Corp., Hazle Township PA, a dynamic market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions, is seeking a Field Service Technician for the Kansas City, KS region. · EAM-Mosca is privately held and retains a unique, focu ...

  • Select Specialty Hospital

    Environmental Services Technician

    4 weeks ago

    Select Specialty Hospital Kansas City, United States

    Overview: · Critical Illness Recovery Hospital · Environmental Services Technician (Housekeeping) · PRN / Per Diem / As Needed · Variable Schedule - Day Shifts 7am - 3:30pm · Seeking someone with availability to work 2 - 3 shifts per week when needed · Pay Rate: $18 per hou ...

  • Phoenix Innovations

    Customer service technician for plumbing, heating, and air conditioning

    1 week ago

    Phoenix Innovations Midwest City, United States

    We are looking for · ... you, if you want to actively shape climate-neutral living with your practical experience and expertise. · If you enjoy · Driving directly from your home to your customers with your service vehicle - you will receive your orders directly on your table ...

  • Liquid Environmental Solutions

    Field Service Technician

    2 weeks ago

    Liquid Environmental Solutions Kansas City, United States

    Liquid Environmental Solutions is seeking a CLASS A CDL Driver to join our team in Kansas City for Local Daily Grease Trap Service Routes · Midnight to 3 AM start times available Monday through Friday hour work week) · Annual comp projected to be $85 to 95k your first year · Be ...