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Rental Coordinator - Anchorage, United States - N C Machinery
Description
Harnish Group Inc. is the Caterpillar Dealer in central and western Washington, central and eastern Montana, northwestern Wyoming, northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, and SiTech, representing Caterpillar, and other manufacturers. Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.
We are looking for someone who is outgoing and enjoys interacting with people to work in our Anchorage, Alaska location. The Rental Coordinator is responsible for assisting customers with their parts, service, equipment rental, and training needs. Customers are taken care of in person or over the phone. With Customer Satisfaction always a priority, follow up phone calls are made to our customers to see if they have any questions, concerns, to ensure their rental equipment needs are met. This position is responsible for scheduling timely delivery and pick-up of equipment, preventive maintenance, and the repair of equipment. Administrative requirements include completing the appropriate paperwork timely, logging and inputting data, and reconciling inventory assets. This person needs to professionally represent the company by continuing their industry education, attending required meetings, by coordinating with member companies, departments and fellow employees, through cleanliness and proper attire, and with articulate and effective communication. Promote and adhere to strict safety standards; Safety Always the Right Choice.
Practice Company Values:
Teamwork, Customer Focus, Commitment, Respect, Sense of Urgency, Integrity, and Safety.
Qualifications & Experience Needed:
Strong communications skills in person and over the phone. The position requires someone who can work in a fast paced environment at times and be able to multitask. Demonstrate organizational skills and attention to detail.
Strong PC skills are required with experience with Microsoft Office, DBS, construction equipment knowledge, and knowledge of general office equipment.
High school diploma or equivalent necessary, BA/BS preferred. Valid state driver's license
We offer a competitive benefits package that includes salary from 29.35 per hour, health benefits, vacation, sick leave, life insurance, 401(k) with profit sharing and company match.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)
