Employee in Customer Service - Burt, MI, United States - Sapphire Technologies
Description
Customer Service Representative (m/f/d) in Burt, MI
We are a high-performing and market-oriented cooperative bank with a balance sheet volume of over 800 million euros.
Our employees are our most important success factor, as their competence and motivation are crucial for the long-term and fair relationship with our approximately 12,000 members and 20,000 customers.
We are looking for a Customer Service Representative (m/f/d) to join our team as soon as possible.
Your responsibilities will include:
- Being the first point of contact for our customers and members in person
- Providing advice on our services to customers and members
- Conducting brief consultations for standard transactions
- Independently recognizing sales signals and referring them to specialists if necessary
Your qualifications:
- Completed banking apprenticeship
- High level of service, consulting, and sales competence
- Confident and friendly demeanor
- Enjoy working collaboratively in a team
Our benefits:
- Secure job with an indefinite contract and regular working hours
- Flat hierarchies and short decisionmaking processes
- Performancebased salary according to collective agreement with bonus payment
- 39hour work week
- 30 days of vacation
- Special leave
- Company pension plan and employer contributions to savings plans
- Job bike and subsidy for public transportation pass
- Company health promotion program
- Diverse opportunities for further training and development
- Responsible and varied tasks in a work environment
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