- Facilitate client calls to learn about the needs of the implementation and help solution for the project
- Apply technology and Zelis product knowledge to assist with addressing client needs
- Design payer communication documents or ID cards
- Perform double checks for accuracy before turning testing output back to client
- Utilize Jira for creating & monitoring tasks and keeping team members informed of progress of assigned tasks
- Maintain secure users and perform annual security audit, under the supervision of Manager of Implementation
- Collaborate with Implementation Team on internal enhancements for efficiencies and cost saving opportunities
- Prioritize assigned tasks based on Go Live Date and revenue, with assistance from Manager of Implementation
- Must live within 100 miles of our St Louis, MO or St Petersburg, FL location
- High School diploma or equivalent GED
- 4+ years of work experience in an office setting
- BS or BA degree in Computer Science, Engineering, or other technical degree
- 3+ years experience working in the Healthcare Industry
- Knowledge of healthcare claims communication process, as well as printing aspects of claims communications documents or enrollment materials
- Ability to understand and utilize web based applications for project management and client business to business applications
-
Support Specialist
2 weeks ago
The Situs Companies St. Petersburg, United StatesSitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, ...
-
IT Support Specialist
6 days ago
ProTek IT Solutions Clearwater, United StatesJob Description · Job DescriptionWe are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small to medium-sized businesses throughout the US. Work is primarily performed remotely; however, some onsite client visits are occasionall ...
-
Administrative Support Specialist 1
1 week ago
Pinellas County FL Clearwater, United StatesAdministrative Support Specialist · Classification Title: Administrative Support Specialist 1, C19 · Location: Starkey Road, Largo, FL · Work Schedule: Monday - Friday, 8 am - 5 pm. May require overtime, evenings, weekend and occasional holiday work due to election schedule ...
-
Customer Support Specialist
1 week ago
SureCost Saint Petersburg, United StatesJob Description · Job DescriptionCustomer Support Specialist Title: Customer Support Specialist · Type: Full-time (Exempt) · Location: Fully Remote (United States) · Reports to: Director of Customer Success · Who We Are: · SureCost is the leading provider of pharmacy purchasing a ...
-
Safety Administrative Support Specialist
1 week ago
Pinellas County FL Clearwater, United StatesSafety Administrative Support Specialist · Location: S. Ft. Harrison, Clearwater, FL · ***ONLY PINELLAS COUNTY GOVERNMENT EMPLOYEES MAY APPLY*** · Are you a stickler for safety? · The safety administrative support specialist performs independent administrative office support ...
-
Implementation Support Specialist
1 week ago
Zelis St Petersburg, United StatesPosition Overview · ***This role requires you to be in the office 3 days per week in either St Louis, MO or St Petersburg, FL · The Implementation Support Specialist collaborates closely with the Implementation Team to facilitate seamless client implementations. Working alongsi ...
-
Product Marketing Support Specialist
2 weeks ago
MONIN Clearwater, United States Full timeAbout Us · We create with care, and we innovate with purpose. More than flavor producers, we are passionate professionals who aim to gather our people, partners, and customers with a shared spirit of confidence, respect, and entrepreneurship. We produce clean, authentic, and ver ...
-
Implementation Support Specialist
3 weeks ago
Zelis Healthcare St Petersburg, United StatesPosition Overview · ***This role requires you to be in the office 3 days per week in either St Louis, MO or St Petersburg, FL · The Implementation Support Specialist collaborates closely with the Implementation Team to facilitate seamless client implementations. Working alongsi ...
-
Claims Support Specialist
1 week ago
Zelis Healthcare St Petersburg, United StatesPosition Overview: · The Claims Support Specialist position provides comprehensive administrative support as a part of the Client Experience. The Claims Support Specialist has responsibilities which include phone calls from members or providers as well as providing support to de ...
-
Overnight Support Specialist
4 days ago
Operation Par Clearwater, United StatesFULL-TIME 32 HOURS/WEEK - WEEKENDS REQUIRED · ABOUT THE ORGANIZATION: · Operation PAR, Inc. is a non-profit organization offering the full continuum of services for individuals with substance use and/or mental health disorders. PAR has been providing comprehensive behavioral he ...
-
Detox Support Specialist
1 week ago
Operation Par Clearwater, United StatesSCHEDULE OPTIONS: · 3:45 PM - 12:15 AM · Thursday - Monday (40 hours/week) · Sunday, Monday, Thursday, Friday (32 hours/week) · ABOUT THE ORGANIZATION: · Operation PAR, Inc. is a non-profit organization offering the full continuum of services for individuals with substance u ...
-
Veteran Supported Housing Specialist
2 weeks ago
BOLEY CENTER Clearwater, United StatesABOUT THE ORGANIZATION:Established in 1970, Boley Centers, Inc., is a private, non-profit organization serving individuals with mental disabilities, individuals and families who are homeless, Veterans and youth in Pinellas County. Boley Centers, Inc., a nationally recognized and ...
-
Product Marketing Support Specialist
1 week ago
Monin Inc Clearwater, United StatesAbout Us · We create with care, and we innovate with purpose. More than flavor producers, we are passionate professionals who aim to gather our people, partners, and customers with a shared spirit of confidence, respect, and entrepreneurship. We produce clean, authentic, and ver ...
-
Data and Imaging Support Specialist
1 week ago
SitusAMC St Petersburg, United StatesSitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, ...
-
End-User Support Specialist
1 week ago
Kobie St Petersburg, United StatesWhy you will love working here · We are a global leader in loyalty marketing · We work with some of the most well-known brands in the world to deliver market-leading, end-to-end loyalty solutions to enable customer experiences. With a strategy-led, technology-enabled approach, w ...
-
End-User Support Specialist
1 week ago
Kobie Saint Petersburg, United StatesJob Description · Job Description Why you will love working here · We are a global leader in loyalty marketing · We work with some of the most well-known brands in the world to deliver market-leading, end-to-end loyalty solutions to enable customer experiences. With a strategy-le ...
-
IT Support Specialist
1 week ago
Eagle Labs, Inc. Saint Petersburg, United States**Job Title: IT Support Specialist** · **Job Summary**: · **Key Responsibilities**: · - **Technical Support**: · - Provide first-line support for IT-related issues, including hardware, software, and network problems. · - Respond to user inquiries, diagnose, and resolve technical ...
-
IT Support Specialist
5 days ago
The Arc Tampa Bay Clearwater, United States_**Job Summary**:_ · **Primary Responsibilities**: · - Basic Windows Operating Systems - Install and support Windows OS including command line and client support · - Desktop support (Windows 10 & 11) · - Basic Hardware - Support and troubleshooting including identifying, using an ...
-
PEO Employee Support Specialist I
6 days ago
Paychex, Inc. St Petersburg, United StatesTimely response and resolution to employee requests via incoming and outgoing phone calls. Assists Paychex clients work-site employees, including but not limited to, user access, changes to personal records, and resetting of passwords. Inputs clients Support Specialist, Employee, ...
-
Technology Support Specialist at M CARBO
1 week ago
M Carbo Clearwater, United StatesJob Title: Technology Support Specialist · Job Type: Full-Time · Location: Clearwater, FL · Reports To: IT Support Contractor / President of M*CARBO · Unleash Your Tech Prowess at M*CARBO · Are you a tech-savvy superstar ready to take the lead on end-user support and technolo ...
Implementation Support Specialist - St. Petersburg, United States - Zelis
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Position Overview
***This role requires you to be in the office 3 days per week in either St Louis, MO or St Petersburg, FL
The Implementation Support Specialist collaborates closely with the Implementation Team to facilitate seamless client implementations. Working alongside healthcare payer clients, team members analyze their data and print fulfillment needs, configuring the Zelis system to ensure efficient composition and processing. This role entails configuring Zelis systems for various services, including Explanation of Benefits, Letters, Payments, and ID cards, utilizing both paper and electronic formats.
Additionally, the Implementation Support Specialist tackles project-specific tasks, while actively contributing to the team by identifying barriers and offering solutions through training and collaboration with internal resources.
Key Responsibilities
Required Qualifications
Preferred Qualifications