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Service Advisor/Sales
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Service Advisor/Sales
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Coffee Sales Advisor
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Service Advisor/Counter Sales - San Diego, United States - Midas LA MESA 1281
Description
Job DescriptionJob Description
Benefits:
401(k)
Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
We are looking for a service advisor to attract potential customers by answering product and service questions; suggesting information about other products and services.
Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction in a retail store engaged in selling tires and related automotive parts and mechanical services.
ResponsibilitiesAs a Midas service advisor, you will meet sales goals and deliver world-class customer experience from beginning to end, you will identify customer needs and accurately gather client Information to coordinate service with technicians.
Deliver exceptional customer service while listening and consulting customersExcellent phone skills driving sales and setting appointments for the store
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive
recommendationsbuilding
computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Work within a team environment while keeping in tune with our companies vision, purpose, core values, and employee creed
Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the store
Other duties as assigned
Qualifications
A minimum of 2 years of sales or customer service experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team orientation
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid drivers license
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