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    Service Advisor/Counter Sales - San Diego, United States - Midas LA MESA 1281

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    Description
    Job Description

    Job Description


    Benefits:
    401(k)
    Bonus based on performance
    Competitive salary
    Employee discounts
    Free uniforms
    Opportunity for advancement
    Training & development


    We are looking for a service advisor to attract potential customers by answering product and service questions; suggesting information about other products and services.

    Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction in a retail store engaged in selling tires and related automotive parts and mechanical services.

    Responsibilities

    As a Midas service advisor, you will meet sales goals and deliver world-class customer experience from beginning to end, you will identify customer needs and accurately gather client Information to coordinate service with technicians.

    Deliver exceptional customer service while listening and consulting customers
    Excellent phone skills driving sales and setting appointments for the store
    Following up with customers, services requested, estimated completion times etc.
    Oversee complete vehicle inspections and then make comprehensive

    recommendationsbuilding

    computerized repair orders and sourcing parts
    Deliver and discuss pricing estimates with customers as well as promoting shop service specials
    Work within a team environment while keeping in tune with our companies vision, purpose, core values, and employee creed
    Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
    Maintain inventory counts
    Overall cleanliness and organization of the store
    Other duties as assigned
    Qualifications
    A minimum of 2 years of sales or customer service experience
    General automotive knowledge
    Excellent customer service disposition
    Good communication skills
    Leadership ability
    Team orientation
    Ability to work a flexible retail schedule including weekends, evenings and holidays
    Valid drivers license

    #J-18808-Ljbffr


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