- Answer incoming call and assign based on priority.
- Work assigned calls by priority in a timely manner.
- Troubleshoot issues remotely.
- Maintain Rental Agreement files.
- Maintain vehicle knowledge and understanding of how the vehicles and their systems function.
- Communicate professionally with vendors and locate appropriate services.
- Document all calls and authorizations with accuracy.
- Work with team members to make sure all calls and duties are completed.
- Maintain a neat and organized work area with sufficient supplies.
- Clean, straighten and organize work area when required.
- Analytical - Synthesizes complex or diverse information; uses intuition and experience to complement data; designs work flows and procedures.
- Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; shares expertise with others.
- Job Knowledge - Competent in required job skills and knowledge; keeps abreast of current developments; requires minimal supervision.
- Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
- Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension.
- Teamwork - Gives and welcomes feedback; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
- Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well.
- Quality Management - Demonstrates accuracy and thoroughness.
- Business Acumen - Understands business implications of decisions; demonstrates knowledge of market and competition; aligns work with strategic goals.
- Ethics - Works with integrity and principles; upholds organizational values.
- Adaptability - Able to deal with frequent change, delays, or unexpected events.
- Troubleshooting -Determining the cause of operating errors and deciding what to do about it.
- Attention to Detail -Recognizes that even small inaccuracies add up quickly. Demonstrates willingness to take time necessary to follow instructions precisely.
- Speaking -Talking to others to convey information effectively.
- Active Listening -Gives full attention to what other people are saying, taking time to understand bthe points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Dependability - Commits to long hours of work when necessary to reach goals. This may include nights and weekends.
- Professional appearance - displays good personal grooming and adherence to company protocol
-
Maintenance Scheduler/planner
14 hours ago
Gold Bond Building / National Gypsum Eloy, United States**JOB SUMMARY**: · As a Maintenance Scheduler/Planner, you will play a crucial role in optimizing the maintenance activities and schedules for our organization's facilities and equipment. You will be responsible for coordinating and planning maintenance tasks, ensuring efficient ...
-
Registered Nurse
1 week ago
Siri IT Solutions Pvt Ltd Eloy, United StatesThe Arizona Department of Juvenile Corrections (ADJC) is seeking nursing applicants who are passionate about their profession and who will be committed to making a difference in the lives of Arizona's underserved youth. Whether you are just starting in your nursing career, or you ...
-
Non-emergency Medical Transportation Driver
1 week ago
Arizona Transport Solutions(ATS) Casa Grande, United StatesQualifications: · - Must be minimum 24 years or older. · - Valid Drivers License with clean 3 year MVR. · - Previous industry driving experience a plus but not required (Training is provided). · - Be able to pass back ground check · - Zero Tolerance for Drug and Alcohol is enforc ...
-
Field Assistant
1 week ago
Arizona Plant Breeders Casa Grande, United States**Position Title**:Field Assistant (Agriculture) · **Location**: Casa Grande, AZ · **Job type: Full Time - Hourly ($15/h)** · Arizona Plant Breeders Inc., is seeking a highly motivated individual with the ability to work as a member of the research team located in Casa Grande, AZ ...
-
Field Assistant
6 days ago
Arizona Plant Breeders Casa Grande, United States**Position Title**:Field Assistant (Agriculture) · **Location**: Casa Grande, AZ · **Job type: Full Time - Hourly ($15/h)** · Arizona Plant Breeders Inc., is seeking a highly motivated individual with the ability to work as a member of the research team located in Casa Grande, AZ ...
-
A to Z Dermatology Casa Grande, United StatesPosition Summary: Responsible for assisting the physician with patient care including obtaining history and chief complaint; assisting with biopsies and select surgery procedures. Other responsibilities include patient education on treatment plans and medication, patient phone ca ...
-
Information & Referral/intake Specialist
1 week ago
Pinal Gila Council for Senior Citizens Casa Grande, United StatesThis position is the central entry point to information, assistance and referrals to providers under contract with Pinal-Gila Council for Senior Citizens and for those services that are provided by Pinal-Gila Council for Senior Citizens. · **DUTIES AND RESPONSIBILITIES** · 1. Pro ...
-
Operations Assistant
1 day ago
State of Arizona Casa Grande, United StatesDEPARTMENT OF PUBLIC SAFETY · - The Department of Public Safety's mission is to protect human life and property by enforcing state laws, deterring criminal activity, and providing vital support to the state of Arizona and its citizens._ · **OPERATIONS ASSISTANT** · Address: Casa ...
-
Office Manager
1 week ago
Optima Medical Casa Grande, United StatesAbout Optima · Primary Care Office Manager Responsibilities: · - Supervise administrative staff and all day-to-day office functions including front desk, insurance processing, appointment settings. · - Ensure compliance with current healthcare regulations, medical laws, and high ...
-
Registered Nurse
3 days ago
Fresenius Medical Care Casa Grande, United States Full timePOSITION FEATURES:WIlling To Train · PURPOSE AND SCOPE: · The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically ...
-
Operations Assistant
4 days ago
Arizona Department of Public Safety Casa Grande, United States**Summary Statement**: · This recruitment will be used to establish an 18-month eligibility list to fill current and future vacancies in the **Casa Grande** area. **Application period may close without notice.** · **Must successfully complete the examination process.** · Written ...
-
Medical Assistant
1 week ago
Your Allergy Clinic Casa Grande, United StatesFull Job Description · Description: · **Your Allergy Clinic is an Equal Opportunity Employer. Hiring will be done in accordance with Labor Standards.** · **Basic Function**: Under the direction of the Practice Manager, the Medical Assistant (MA) is responsible for providing nursi ...
-
Clinical Assistant or Orthotic Fitter
2 weeks ago
Hanger, Inc. Casa Grande, United StatesWhy Us?: · With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Pat ...
-
Lpn or Rn
5 days ago
Community Medical Services Casa Grande, United StatesOverview: · **Shift: 4:30AM-12:00PM Monday-Friday, rotating Saturdays **5:30AM - 9:30AM** · Community Medical Services (CMS) is hiring a Nurse to process specimens and provide outpatient medication and treatment services for those with opioid use disorder. Under the supervision o ...
-
Maintenance Technician Ii
1 week ago
Graham Packaging Company Casa Grande, United StatesCompany Statement: Graham Packaging is a leading manufacturer of sustainable packaging. From the kitchen to the laundry room, Graham Packaging is part of your everyday life. They're the kind of people you want as your friends and neighbors as well as your partners and suppliers. ...
-
Pinal County
2 weeks ago
Poder Latinx Casa Grande, United States**The Position** · Poder Latinx is seeking full-time and part-time canvassers to join our teams in Arizona, California, Florida, Georgia, Texas and Washington. Canvassers are a critical part of the Poder Latinx team, serving as the primary contact between the community and the or ...
-
Program Manager
1 day ago
MIKID Mentally Ill Kids In Distress Casa Grande, United States: · Join the MIKID team and make a real impact for children and families Be part of something meaningful—help us rebuild communities, one family at a time and advocate for those who need it. MIKID is Arizona's largest family support nonprofit, and we're on the lookout for dynamic ...
-
Mechanical Maintenance Technician
1 day ago
Kohler Casa Grande, United States**Location: Casa Grande, AZ** · **Opportunity** · We are growing Kohler has opened a new 1 million-square-foot manufacturing facility on 200 acres in the industrial corridor of Casa Grande, AZ. We are looking for passionate talent to join our manufacturing operations team. This r ...
-
Chief of Obstetrics
1 week ago
Health Operation Solutions Casa Grande, United States**Position**: Chief of Obstetrics (Physician) · **Location**: Casa Grande, AZ · **Schedule**:Full-Time · **Travel**:Maybe · **Compensation**: $300k - $325k/year · **Bonus**:RVU · **Benefits**:Med/Dent/Vis, PTO/Sick, 401k, CME Reimbursement, License Reimbursement, Malpractice Cove ...
-
Chief of Obstetrics
1 week ago
Health Operation Solutions Casa Grande, United States**Position**: Chief of Obstetrics (Physician) · **Location**: Casa Grande, AZ · **Schedule**:Full-Time · **Travel**:Maybe · **Compensation**: $300k - $325k/year · **Bonus**:RVU · **Benefits**:Med/Dent/Vis, PTO/Sick, 401k, CME Reimbursement, License Reimbursement, Malpractice Cove ...
PT Traveler Assistance - Mesa, United States - Cruise America
Description
Job DetailsJob Location
PHX Office - Mesa, AZ
Description
SUMMARY
Traveler's Assistance Agents will be responsible for providing first level support or instruction for our
customers traveling in one of our rental vehicles. By identifying concerns and problems, this position
acts as a resolution resource while answering questions, providing guidance, troubleshooting, and
following up with customers in the coordination between service providers to facilitate problem
resolution.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required:
Education and/or Experience
High School or equivalent diploma required.
Physical Demands
While performing the duties of this Job, the employee is regularly required to sit, talk or hear and use
hands to handle, feel, or type. The employee is occasionally required to stand; walk. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close
vision and ability to adjust focus.
Work Environment
The working conditions are normal for a call center environment.
Acknowledgements
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working
conditions associated with the job. While this is intended to be an accurate reflection of the current job,
management reserves the right to revise the job or to require that other or different tasks be performed
when circumstances change, i.e., emergencies, changes in personnel, workload, rush jobs, or technological
developments.
