- Understanding clients' products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
- Keeping a record of customer interactions, processed orders, and service schedules
- Taking initiative and demonstrating a "can-do" mindset, meeting challenges head-on no matter how difficult or stressful situations become
- Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
- Managing a team of Junior Customer Service Representatives
- Minimum of a high school diploma
- At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant
- Ability to recognize, apply, and explain your product or service knowledge
- Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
- Be an effective problem solver
- Outgoing personality with a passion for helping others
- Passion for increasing in-person hospitality skill set to build better relationships
- Excellent communications skills
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Customer Service Representative
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Orange Elephant Roofing Charlotte, United StatesJob Description · Job DescriptionSalary: $46,800 yearly · WE WANT YOU Orange Elephant is seeking self-motivated people looking to break through in the sales industry We are looking for potential Sales Representatives who show positive energy and amazing customer service. You - as ...
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CaroMont Health Gastonia, United StatesAreas of Coverage include: Courtesy Car, Visitor Information Desk, Surgery Waiting, Birthplace Reception and Emergency Department. Employees will cover al areas and shifts will include day, evening and holiday rotations. Employees duties include, but Guest Service, Representative ...
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Jones Lange Lasalle, Inc. Charlotte, United StatesJLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most Representative, Operations, C ...
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Vortex Industries LLC Charlotte, United StatesVortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you wi ...
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INX Charlotte, United StatesJob Description · We are seeking a Technical Service Representative (Metal Deco Ink) to work with us. This person will report to the Technical 2-Piece Manager for performance of assigned functions and coordinates with Inplant Technicians and Managers. The person in this role will ...
Customer Service Representative - Belmont, United States - Vantage Concepts
Description
The consumer comes first within the hospitality industry and that is no exception at Vantage Concepts. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Service Representative's hospitality will be the difference between their encounter being just average or an exceptional one.
Like the hospitality industry, the primary purpose of the Customer Service Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client's customers. As a Customer Service Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.
The responsibilities and tasks of the Customer Service Representative consist of:
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