- Works within the
ITproject framework and helps to continuously improve our GTM onboarding processes. - Proactively develops knowledge of our systems and industry standard system configuration frameworks and methodologies.
- Works with the development teams when launches require functionality not available within the GMO platform
- Identifies risks and issues and takes and/or recommends appropriate mitigation.
- Troubleshooting technical issues our agents face, and working with them to a resolution.
- Support all aspects of the release process including fixing issues, raising PRs, coordinating tests of issues fixed and testing other developers code before and after going live
- Minimum 2-3 years' experience in a technical role
- Solid troubleshooting skills
- Ability to carry out testing and fixes with a high degree of accuracy
- Confidence in communicating complex technical flows to a wide audience
- Strong logic and reasoning skills
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IT Systems Analyst III
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Business Systems Analyst
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System Analyst - Lawrenceville, United States - Sage City
Description
Sage Vacancy System Analyst #sagecareersSage Vacancy System Analyst #sagecareers
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Applicant Portal
Job Details:
System Analyst
Full details of the job.
Job Title
System Analyst
Job Description
In support of Sage's vision, the
ITfunction has moved to a single global operating model (GMO).
Our mission is to transform the way
ITis delivered to customers and colleagues across the world with the emphasis on simplicity and efficiency.
The Systems Analyst role for Go To Market (GTM) team is integral onboarding and supporting the products that are sold through the GMO making sure that our colleagues can support our customers and we deliver on Sage's strategic vision.
In this role you will gain an in-depth knowledge of our systems, processes and ways in which our colleagues work.
You will troubleshoot both technical issues to ensure end to end flow of products from sales to reporting and revenue recognition.
The Systems Analyst will be responsible for managing the GTM ticket queue that will span multiple regions as we expand the products being sold through the GMO.
Key ResponsibilitiesRequirements:
Function
IT
Country
United States
Office Location
Lawrenceville
Work Place type
Hybrid
Advert
People make Sage great.
From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than forty years, and people are driving our future as a great SaaS company.
We're writing our next chapter. Be part of it
At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work.
Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family.
On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time.
On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites.
We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us atfor assistance.
All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.
EOE AA/M/F/Vet/Disability Sage Software is an Equal Opportunity Employer.We comply with the laws set forth in the Equal Employment Opportunity in The Law poster:
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