Behavioral Health Equity Services Manager - Los Angeles, United States - Ventura County

Description

Under direction of the Behavioral Health Director, the Equity Services Manager (ESM) promotes and monitors quality and equitable care as it relates to diverse racial, ethnic, and cultural populations served by both County operated and contracted behavioral health programs.

The ESM will provide critical leadership and valuable expertise to Ventura County Behavioral Health (VCBH) in regard to diverse racial, ethnic, and cultural issues and populations.

The importance of the ESM position necessitates individuals with a level of expertise and professionalism that leads to results; better services and outcomes for diverse racial, ethnic and cultural populations experiencing health disparities.

The ESM is an essential resource for helping the County to meet a growing number of local, State and Federal cultural competence requirements.

ESMs regularly review service utilization data, actively participate in local behavioral health planning and projects that respond to the needs of the County's diverse racial, ethnic, and cultural populations, and review and comment on numerous major State policy and legislative proposals that would impact those populations.

The ideal candidate will have experience and knowledge of strategies to promote diversity, equity and inclusion programs and practices. The ideal candidate will have knowledge of systemic racism and its impact on communities of color.

The ideal candidate will also be able to actively engage key internal and external stakeholders at all levels to foster behaviors, attitudes, policies, and initiatives that support racial equity efforts.

They will have strong data analytical skills including using data to advance racial equity.

They will have excellent communication skills and the ability to work across social sector issues to ensure collaborative decisions with community stakeholders.

Finally, the ideal candidate will be skilled in conflict mediation and be familiar with employment regulations related to diversity, equity and inclusion programs.

PAYROLL TITLE:
Program Administrator I/II/III/Sr


APPROXIMATE ANNUAL SALARIES

Program Administrator I:
$69, $97,465.43


Program Administrator II:
$77, $109,170.02
Program Administrator


III:
$81, $114,293.20


Senior Program Administrator:
$91, $128,450.31

EDUCATIONAL/


BILINGUAL INCENTIVE:

Incumbents may be eligible for educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification.

Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.

DEPARTMENT/


AGENCY:
Health Care Agency – Behavioral Health

Program Administrators are Management/Confidential classifications and are not eligible for overtime compensation. Incumbents in these classifications are eligible for benefits at the MB3 level.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-Term), Intermittent, and Extra Help vacancies for

this and similar positions only.

The current vacancyis a Regular position.


TENTATIVE SCHEDULE

OPENING DATE:
Thursday, January, 25, 2024


CLOSING DATE:

Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs.

It is to your advantage to apply as soon as possible.


REVIEW OF APPLICATIONS:
Applications will be reviewed on a weekly basis beginning the week of February 05, 2024Duties may include, but are not limited to the following:
Leads responsibility for the development and implementation of cultural competence planning within the organization including mental health treatment, substance use disorders (SUD), Prevention and Early intervention (PEI), and Mental Health Services Act (MHSA) programs;
Maintains an active consultative, and supportive relationship with consumer and family organizations, local planning boards, advisory groups, the State, and other behavioral health agencies;
Ensures that interpreters are trained and monitored for language competence;
Collects data and provides multiple reports to various departments including but not limited to Quality Assurance, CCC, Policies and Procedures;
Attends trainings that inform, educate, and develop the unique skills necessary to enhance the understanding and promotion of cultural competence in the behavioral health system;
Attends meetings as required by the position including, but not limited to County Behavioral Health Directors Association (CBHDA), Cultural Competence Equity Social Justice Committee (CCESJC), regional ESM meetings, various State meetings, meetings convened by various advisory bodies, and other meetings as appropriate;
Serves as internal consultant to department leadership on a broad scope of initiatives intended to advance diversity, equity, and inclusion;
Develops and participates on a Cultural Competence Committee (CCC) that addresses cultural issues and has participation from cultural groups that are reflective of the community;
Monitors and assures compliance to all cultural competency policies and procedures;
Participates in the regional and state level Ethnic Services Committee meetings;
Holds responsibility for the development of the state mandated CCPR currently required every 3 years, as well as yearly updates;
Reviews and provides feedback to the County senior leadership team on materials generated at the State and local levels, including, but not limited to, proposed legislation, State plans, policies, and other documents;
Reports on CCC activities as required in the Cultural Competence Plan Requirements (CCPR) annually; and
Other related duties as needed.

Education, Training and Experience:

Considerable administrative support experience coupled with experience in the fields related to the assigned program which demonstrates possession of and competency in technical knowledge of the program area.

Program Administrator I:
One (1) year experience working with diverse communities, cultures, consumers, and interpreters.
Some project and data management experience.


Program Administrator II:
Two (2) years' experience working with diverse communities, cultures, consumers, and interpreters.
One (1) year of project and data management experience.

Program Administrator


III:
Three (3) years' experience working with diverse communities, cultures, consumers, and interpreters.
Experience with the use of cultural models to address system change.
Two (2) years of project, data collection, and management experience.


Senior Program Administrator:

Typical qualifying experience includes:

Bachelor's degree in a Social Science field, Business or a related field or year to year equivalent experience and a minimum of five (5) years of project, data collection, and/or program management experience.

OR
Master's degree in Social Science, Business Administration or related discipline and three (3) years of project, data collection, and/or program management experience


Necessary Special Requirement:
Must be bilingual Spanish/English
Must possess and maintain a valid California driver license.


NOTE:
Effective writing skills must be demonstrated in the completion of the application and answers to the supplemental questions.


Desired:
Extensive project management experience
Experience with the use of cultural models to address systemic change


Knowledge, Skills, and Abilities:

Working knowledge of:

Cultural Competence, Equity and Social Justice; the State Cultural Competence Plan Requirements; the Federal Cultural and Linguistic Appropriate Standards; the use of cultural competency principles on organizational and service delivery levels; multicultural skills, knowledge and experience; principles of client advocacy and recovery; practices for tracking and addressing disparities; diverse populations; and legislation, regulations, policies, standards and local plans pertaining to Cultural Competence.

Ability to:
Understand the State and Federal Cultural Competence requirements and regulations; apply principles of cultural competence to program development and management; prepare and deliver comprehensive written and oral reports and correspondence; demonstrate community collaboration skills; speak effectively to large groups, organize and facilitate the Cultural Competence Committee (CCC); work well independently while maintaining a personal and professional commitment to maintaining team involvement; engage and build partnerships with local communities; employ strong communication and people skills with a diverse population; embrace and represent the VCBH Mission Vision and Values


FINAL FILING DATE:

This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested.

Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.

To apply on-line, please refer to our web site at

. If you prefer to fill out a paper application form, please call for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA


Note to Applicants:

It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications.

A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

LATERAL TRANSFER OPTION :

If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible.

If interested, please click

here

for additional information.


SUPPLEMENTAL QUESTIONNAIRE – Qualifying:

All applicants are required to complete and submit the questionnaire for this exam at the time of filing The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position.

Failure to complete and submit the questionnaire may result in the application being removed from consideration.


APPLICATION EVALUATION – Qualifying:
All applications will be reviewed to determine whether the stated requirements are met. Those individuals meeting the stated requirements will be invited to the written examination.


TRAINING & EXPERIENCE EVALUATION:

A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire.

The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements.

In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department.

Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

NOTE:

The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool.

In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis.

For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities.

It is also highly recommended that the supplemental questions within the application are completed with care and diligence.

Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.

ORAL EXAM – 100%:

A job-related oral exam will be conducted to evaluate and compare participating applicants' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job.

Applicants must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

If there are three (3) or fewer qualified applicants, an oral exam will not be conducted.

Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION:

A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, and driving record may be required for this position.

For further information about this recruitment, please contact Esmeralda Oseguera by e-mail at

or by telephone at


EQUAL EMPLOYMENT OPPORTUNITY

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

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