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    Wellness Specialist - Las Vegas, United States - Life Extension Foundation Buyers Club, Inc.

    Life Extension Foundation Buyers Club, Inc.
    Life Extension Foundation Buyers Club, Inc. Las Vegas, United States

    2 weeks ago

    Default job background
    Description

    Core Duties and Responsibilities:


    • Deliver accurate and continually updated information regarding Life Extension products, disease protocols, disorders, and magazine articles to LE customers.
    • Answer questions regarding specific product information, including product ingredients, recommended dosages and usage to Life Extension customers by
    phone.


    • Research and convey complex health-related (and scientific) information in an educated, reassuring, and professional manner while in a real-time environment.
    • Accept and quickly apply coaching and feedback in order to improve individual performance and customer experience.
    • Actively listen to our callers, utilize effective and insightful probing questions to isolate needs, while simultaneously navigating internal systems, providing accurate and complete information and documenting information for future discussions.
    • Periodically review basic lab results with customers making appropriate product suggestions based on the organization's core beliefs.
    • Demonstrate reliability and punctuality in reporting for scheduled work.
    • Demonstrate flexibility as needed to meet the fluctuating business needs (i.e. overtime, delayed lunches and/or breaks).
    • Regular onsite attendance is an essential function of this position.
    • Additional duties as assigned.

    Position Requirements:

    • Bachelor's degree with a focus on Science/Health, such as Biology, Chemistry, Nutrition, Nursing, Public Health, Health Promotion or Dietary field strongly preferred
    • Knowledge of vitamins & supplements preferred
    • Advanced knowledge of online researching tools such as PubMed, Internet Explorer, etc.
    • Proven ability to navigate through and extract information from internal and external sites
    • Advanced multitasking capabilities
    • Requires ability to sit for prolonged periods of time
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