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    General Manager - Portland, OR, United States - Hampton Lumber

    Hampton Lumber
    Hampton Lumber Portland, OR, United States

    3 weeks ago

    Default job background
    Description
    Job Summary We are seeking a detail-oriented, reliable, experienced supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must. Duties and Responsibilities
    • Oversee all front and back of the house restaurant operations
    • Ensure customer satisfaction through promoting excellent service
    • Respond to customer complaints tactfully and professionally
    • Maintain quality control for all food served
    • Analyze staff evaluations and feedback to improve the customer's experience
    • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
    • Oversee health code compliance and sanitation standards
    • Look for ways to cut waste and decrease operational costs
    • Generate weekly, monthly, and annual reports
    • Train new employees and provide ongoing training for all staff
    • Attend quarterly P&L meetings
    Requirements and Qualifications
    • High school diploma required; associate's or bachelor's degree in Business Administration or Hospitality preferred
    • Significant work experience in the hospitality industry and in management
    • Front and back of house experience is a plus
    • Strong working knowledge of food and beverage service
    • Ability to use restaurant management software
    • Strong leadership skills
    • Decisive and critical thinker
    Skills & Requirements Qualifications
    #J-18808-Ljbffr
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