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    Front Desk Supervisor - San Diego, United States - Remington

    Remington
    Remington San Diego, United States

    2 weeks ago

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    Description
    Job Description

    What you will be doing
    • Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
    • Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
    • Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
    • Accurately check AM and PM discrepancy reports.
    • Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
    • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.
    Pay Range: $ $25.00/HR

    Location Description

    1617 1st Ave, San Diego, California

    Transform any stay into a relaxing getaway at Four Points by Sheraton San Diego. Located in the vibrant community of Kearny Mesa, our hotel provides unrivaled access to a number of the area's most renowned locales including the San Diego Zoo, SDCCU Stadium and Gaslamp Quarter. Following your day of conducting business or seeking adventure, relax in our spacious rooms and suites featuring complimentary high-speed Wi-Fi, mini-refrigerators and microwaves. Our lounge provides a relaxing setting to enjoy friendly conversations and craft cocktails after an eventful sales meeting or family reunion. Hosting a business or social gathering? Our 10 event rooms are perfect for meetings and receptions of all sizes. Reserve accommodations at Four Points by Sheraton San Diego and appreciate the comfort and convenience you desire and deserve for your California expedition.

    Requirements

    What we are looking for
    • Ability to calmly work with high demand and/or upset guests
    • High work ethic and self-initiative
    • May be required to work varying schedules to include nights, weekends, and holidays
    • Someone who enjoys working as and being part of a team that provides great experiences for our Guests
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